About this role

Product Owner / Principal Consultant DXP (DAM+) (m/w/d)

Solution, Services & Product Development

Vienna

We Dream. We Do. We Deliver. Bei Merkle, als ein Teil von dentsu, gestalten wir die

We aim to create experiences that differentiate brands sustainably, whether developing the next breakthrough app, scaling global CRM for leading brands, delivering architectures for millions of users, or providing top-tier solutions in data, identity and insights.
Supported by dentsu’s innovation and creativity tradition from Japan, we have been helping companies for over 35 years to strengthen customer loyalty, drive growth and build meaningful connections with their audiences. Leading analyst firms have repeatedly named us a global “Leader” across various areas such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM & loyalty, and Customer Data Management.
We are looking for you as Product Owner / Principal Consultant DXP (Digital Platforms) / DAM+ (m/w/d) to strengthen our team.
In this role you will take a central leadership position, guiding other leaders and taking responsibility for complex DXP- and DAM+-transformation programs. At the same time you will act as a strategic point of contact for senior stakeholders on the client side. Your work includes defining the digital vision, precisely shaping requirements, and successfully delivering in close collaboration with business and technology teams, ensuring that innovative solutions for one or more DXP platforms are sustainably successful.

Development of digital platform strategies and roadmaps for large enterprise DXP/DAM+ ecosystems.
Leading other Product Owners and defining, creating, and prioritizing business backlogs with a clear focus on value creation.
Translating business requirements into user stories, acceptance criteria and functional specifications.
Conducting workshops, interviews and discovery sessions for requirements gathering and refinement.
Advising C-level stakeholders on digital opportunities, platform decisions and process optimization.
Close collaboration with Product Owners, Enterprise & Solution Architects, UX/Design and Content teams to ensure alignment and excellent delivery.
Acting as a Business Leader and subject matter expert for DXP and DAM+ in pitches and client projects.
Coaching and mentoring other consultants, building high-performing teams and contributing to internal capability development.
Observing digital trends and DXP developments and bringing relevant insights to clients.

8+ years of experience as Product Owner and/or consultant leading large-scale DXP transformations.
Consulting and/or delivery experience with CMS, DAM and at least one of eCommerce, PIM, MDM, CRM, process/data integration & automation.
Combination of deep DXP/DAM+ expertise and strong consulting and product ownership skills enabling you to lead large and complex digital programs with confidence.
Extensive experience leading large DXP/DAM+ projects across multiple platforms (Optimizely, Adobe, etc.).
Engineering background, including process modeling and functional specifications.
Proven ability to manage C-level stakeholders and to communicate complex topics clearly.
Experience collaborating between business and tech teams to ensure alignment and shared understanding.
Strong moderation skills for workshops and co-creation sessions.
Ability to lead cross-functional teams and coach and develop other consultants.
Deep understanding of digital platforms, content, UX/design and modern digital ecosystems.
Strategic, structured and value-driven thinking with excellent communication skills.
Professional fluency in English and German.
Why choose Merkle?

Innovation as a guiding principle:

As part of the global dentsu network, Merkle continuously pushes the boundaries of Customer Experience by integrating creativity, technology and data to achieve measurable results. For over 35 years we have been developing innovative solutions to meet evolving client needs.

Global presence with local expertise:

With more than 16,000 employees in over 30 countries and part of the dentsu network with 70,000 employees, Merkle combines global market knowledge with deep local understanding to develop tailored, effective solutions for clients.

Collaborative culture:

At Merkle your ideas and your commitment matter. You will be part of a team that fosters innovation, collaboration and creative problem solving. Together we deliver impactful international projects and build valuable connections at every stage of our journey.

Benefits at Merkle:

Gross annual salary: from EUR 100,000 with room for negotiation based on experience and qualifications.
Vacation: 25 days per year.
Mental health: three wellness days in addition to vacation days, Mental Health First Aider programs to support mental health, and an Employee Assistance Program.
Social impact: two additional volunteering days to support a cause you care about.
Additional benefits include transit passes and tickets, private medical care and preventive services, office perks and more.
Academy: ongoing training and development opportunities through our network and internal academy.
Learning allowance: 40 hours per year to support personal and professional growth.
Flexible working model: flexible working hours and opportunities for home office.
Workation: opportunity to work temporarily from abroad.
Referral bonus: earn a bonus for successful referrals.
Modern office: new offices in the Prater area, welcoming pets. Diversity, equity & inclusion:
We value diverse perspectives and are committed to creating an inclusive environment. Our hiring decisions are based solely on qualifications and the requirements of the role to ensure a discrimination- and harassment-free workplace.
Note: This description may contain references to policies that vary by location and may be updated.

Product Owner / Principal Consultant DXP (DAM+) (m/w/d)