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Product Owner II/III

Liberty Mutual
${34271}-Remote), Hidden (${12781}; Columbus, OH, US; Seattle, WA, US; Boston, MA, US +3 more
Full-time

About this role

Description

  • This is a grade PO II 17/ PO III 18 range posting. Your background and qualifications will be evaluated against the skills and experiences required for the position.

  • This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX.

  • Love a big, complex problem with a lot of moving parts? Same! We’re looking for a Product Owner who thinks strategically, builds trust across a matrixed organization, and can turn a tangle of interdependent requirements into a sequenced, shippable roadmap.

  • You’ll join Independent Agent Distribution Solutions within the Small Commercial Quote Experience group, where we’re working cross-functionally to shape eCLIQ 2.0 into the quoting platform Independent Agents go to first. As a Product Owner, you’ll shape how agents efficiently move through quotes, optimizing for ease, transparency, and speed.

  • You’ll own quote navigation and transparency across the IA Distribution eCLIQ 2.0 portfolio, setting the roadmap to incrementally enhance quoting and navigation modernization. We are looking for a visionary who prioritizes near-term wins while going deep to build the case and dependency map for the full vision. You’ll balance agent research and quote analytics against business objectives, make the trade-offs visible to leadership and keep moving on near-term wins along the way.

  • Key responsibilities

  • Define and communicate the vision and roadmap for small commercial quote navigation and transparency, aligned to IA Distribution's eCLIQ 2.0 portfolio and organizational priorities.

  • Own and prioritize the product backlog; write clear, testable user stories and acceptance criteria that let engineering deliver agent value every PI.

  • Translate agent friction and business objectives into sequenced work, focusing the squad on the capabilities that most reduce rework, clicks and abandonment.

  • Partner with Product, Product Tech, UX and Underwriting Strategy to strategically sequence work and impact launches.

  • Lead stakeholder engagement across business, technology and executive leadership to set expectations for timelines, capabilities and trade-offs.

  • Ideal candidate will have:

  • Strong strategy and visioning: To become independent agents’ carrier system of choice for small commercial, you dream big and act boldly by listening to agents, incorporating business objectives and articulating a clear strategy.

  • Curiosity and tenacity: You dive deep to understand problems and Independent Agents and rally teams to solve problems.

  • Analytical foundation: Data informs and supports your work. You use quote funnel and page-level analytics to find opportunity and measure impact.

  • Comfort in ambiguity: You are a self-starter and a leader, comfortable sequencing a large vision into increments and adjusting as priorities shift.

  • Stakeholder management: You are a strong storyteller adept at influencing broad groups of stakeholders, and a transparent communicator who keeps partners informed before trade-offs become surprises.

Qualifications

  • Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors’ degree in relevant field (business, computer science, humanities etc.), 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams

  • Master's degree preferred

  • High level of proven business expertise needed to set clear priorities for product and understand business value impacts

  • Develops strong stakeholder relationships and influencing across multiple organizational boundaries

  • Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs

  • Ability to lead varied audiences through census building

  • Proven experience with Agile practices and expectations

  • Comfortable with making decisions with some level of uncertainty

  • Strong communication skills, both written and verbal

  • Knowledge of insurance industry preferred

  • Knowledge of relevant products and portfolio strongly preferred

  • Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities

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