About this role
Description
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This is a grade PO II 17/ PO III 18 range posting. Your background and qualifications will be evaluated against the skills and experiences required for the position.
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This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX.
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Love a big, complex problem with a lot of moving parts? Same! We’re looking for a Product Owner who thinks strategically, builds trust across a matrixed organization, and can turn a tangle of interdependent requirements into a sequenced, shippable roadmap.
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You’ll join Independent Agent Distribution Solutions within the Small Commercial Quote Experience group, where we’re working cross-functionally to shape eCLIQ 2.0 into the quoting platform Independent Agents go to first. As a Product Owner, you’ll shape how agents efficiently move through quotes, optimizing for ease, transparency, and speed.
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You’ll own quote navigation and transparency across the IA Distribution eCLIQ 2.0 portfolio, setting the roadmap to incrementally enhance quoting and navigation modernization. We are looking for a visionary who prioritizes near-term wins while going deep to build the case and dependency map for the full vision. You’ll balance agent research and quote analytics against business objectives, make the trade-offs visible to leadership and keep moving on near-term wins along the way.
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Key responsibilities
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Define and communicate the vision and roadmap for small commercial quote navigation and transparency, aligned to IA Distribution's eCLIQ 2.0 portfolio and organizational priorities.
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Own and prioritize the product backlog; write clear, testable user stories and acceptance criteria that let engineering deliver agent value every PI.
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Translate agent friction and business objectives into sequenced work, focusing the squad on the capabilities that most reduce rework, clicks and abandonment.
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Partner with Product, Product Tech, UX and Underwriting Strategy to strategically sequence work and impact launches.
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Lead stakeholder engagement across business, technology and executive leadership to set expectations for timelines, capabilities and trade-offs.
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Ideal candidate will have:
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Strong strategy and visioning: To become independent agents’ carrier system of choice for small commercial, you dream big and act boldly by listening to agents, incorporating business objectives and articulating a clear strategy.
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Curiosity and tenacity: You dive deep to understand problems and Independent Agents and rally teams to solve problems.
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Analytical foundation: Data informs and supports your work. You use quote funnel and page-level analytics to find opportunity and measure impact.
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Comfort in ambiguity: You are a self-starter and a leader, comfortable sequencing a large vision into increments and adjusting as priorities shift.
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Stakeholder management: You are a strong storyteller adept at influencing broad groups of stakeholders, and a transparent communicator who keeps partners informed before trade-offs become surprises.
Qualifications
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Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors’ degree in relevant field (business, computer science, humanities etc.), 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams
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Master's degree preferred
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High level of proven business expertise needed to set clear priorities for product and understand business value impacts
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Develops strong stakeholder relationships and influencing across multiple organizational boundaries
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Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs
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Ability to lead varied audiences through census building
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Proven experience with Agile practices and expectations
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Comfortable with making decisions with some level of uncertainty
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Strong communication skills, both written and verbal
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Knowledge of insurance industry preferred
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Knowledge of relevant products and portfolio strongly preferred
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Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities