About this role
Product Ownership & Strategy
- Own the Hub 360 product vision, roadmap, and commercial success
- Define and prioritise features based on business value, customer impact, and strategic goals
- Evaluate existing legacy assets, identify module retention requirements and be responsible for the successful migration strategy into Hub 360
- Make trade-off decisions balancing speed to market, technical quality, and business priorities
- Manage the transition for existing users, minimising disruption and driving adoption of the new platform across different user segments (stores, garages, affiliates, internal teams)
- Lead the creation of Hub 360 from the ground up, working with engineering to define technical requirements
Product Delivery and Continuous Improvement
- Write clear user stories and acceptance criteria aligned to business and customer requirements
- Manage the product backlog, setting sprint priorities and making scope decisions
- Participate in Agile ceremonies (stand-ups, reviews, retrospectives)
- Support UAT and validate deliverables against business requirements
- Communicate progress, releases, and changes to stakeholders clearly and proactively
- Monitor platform performance, user feedback, and adoption metrics
- Identify opportunities to improve usability, performance, and business value
- Ensure the platform evolves to meet changing business and customer demands
Essential Requirements
- Proven experience owning a digital product build, not just managing enhancements to existing systems
- Strong commercial instincts - you understand business value, adoption drivers, and how to prioritise for impact
- Experience working in Agile/Scrum environments with engineering teams, preferably within Microsoft technology stack
- Ability to translate business needs into clear product requirements and user stories
- Track record of driving adoption and delivering measurable outcomes
- Strong stakeholder management and communication skills across technical and non-technical audiences
Highly Desirable Requirements
- Experience building customer-facing platforms or portals, particularly in B2B or e-commerce contexts
- Familiarity with platform consolidation or legacy migration programmes
- Understanding of UX principles and customer experience design
- Experience with single sign-on, role-based permissions, or multi-tenant platforms
- Exposure to CRM integrations or back-office systems
Personal Attributes
- Commercial mindset - you focus on outcomes, not just outputs
- Comfortable with ambiguity and building something new
- Collaborative but decisive when trade-offs need making
- Strong bias toward simplicity and practical execution
- Continuous improvement mindset – establishing “why” not just “how”