Product Owner

Product Owner

The Product Owner is a core member of the Agile Scrum team and is responsible for the execution and delivery of the product roadmap and its initiatives. The Product Owner is responsible for driving the day-to-day direction of product development and partners closely together with the Product Manager to define the product roadmap supporting the strategic vision for their team. They are responsible for the creation and maintenance of the Product Backlog including its content, availability, and prioritization.

The Product Owner will create and refine user stories and set priorities for sprint planning while working closely with the Product Analyst to ensure the correct acceptance criteria is defined for the product features. They collaborate with a variety of business partners to identify value-add solutions, unlock digital assets, and solve complex business problems.

The Product Owner has a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure that the team’s effort is aligned with overall strategy. They will manage dependencies with other team’s functions through identifying, building, and managing strategic partnerships across the different teams while acting as a liaison between the delivery team and business, ensuring clear communication, and alignment.

YOU'LL ACCOMPLISH THESE GOALS BY:

• Set & communicate a clear product vision to team members & relevant stakeholders
• Lead business & technical development teams through the agile development lifecycle
• Accountable for tracking & communication of in-production digital product KPIs
• Utilize knowledge of guest insights & stakeholder needs to create epics & user stories and acceptance criteria for their team, while maintaining a groomed product backlog.
• Advocate for business stakeholders by providing timely actionable insights.
• Facilitate release planning with stakeholders as well as required product demos
• Develop Agile best practices and engage in the spirit of continuous improvement

ADDITIONAL RESPONSIBILITIES:

• Partner with the Tech & Design Leads to plan the development of assigned digital products, including experiential designs & solution architecture
• Champion the adoption of agile and product development practices focused on delivering value by partnering with business stakeholders and mentoring other teams
• Acts as the voice of the guest in order to advocate for guest & business needs

THE ESSENTIALS FOR SUCCESS:

• Bachelor’s degree in Computer Science, Engineering, Business, or related field required
• 4+ years relevant work experience with at least 2+ years in a product owner role and experience operating in an agile (scrum) environment.
• Experience in a digital, eCommerce environment
• Experiencing using tools, such as Jira, Confluence, Figma, and SharePoint
• Experience leading teams in an agile setting such as facilitating ceremonies, managing a backlog, developing a release plan, and writing user stories.
• Domain-specific expertise to support backlog development and blocker resolution
• Strong collaborator with cross-functional teams across design, product, & technology
• Strong communication skills with ability to influence stakeholders, communicate complex concepts, and align the organization on required decisions
• Strong problem solver with the ability to manage and lead the team to a solution
• Experimental mindset to drive innovation, empower others to fail, learn, and gro

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems