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Product Manager – Support Services

Kiewit
LaVista, NE campus
On-site

About this role

Position Overview

The Product Manager – Support Services is responsible for defining product vision, strategy, roadmap, and business value delivery for Kiewit’s subsidary Continental Fire Alarm and Sprinkler. This role serves as the primary liaison between business stakeholders, users, and technology teams to ensure products align with operational objectives, improve efficiency, and deliver measurable business outcomes.

District Overview

Kiewit Technology Group builds solutions to enable and support our company's expansive operations. Our mission is to deliver project schedule and cost certainty by employing technology designed by and for the construction industry. Our team utilizes systems and tools that manage every part of Kiewit's business and the project lifecycle to improve planning and day-to-day execution in the field. We give our people real-time data to make faster, smarter decisions.

Location

This is a full time in office role located on our LaVista, NE campus. We are not offering relocation for this role. This role also requires travel up to 25% of the time.

Responsibilities

  • Product Strategy & Vision

  • Define and communicate the product vision, strategy, and roadmap for Support Services platforms and related technology solutions.

  • Identify opportunities to improve operational efficiency, user experience, and business performance through technology and data-driven solutions.

  • Partner with business leaders and technology teams to establish long-term product, technology, and lifecycle strategies.

  • Develop and maintain business cases that support investment decisions and product enhancements that maximize business value

  • Support budgeting, forecasting, and estimating for product initiatives.

  • Product Ownership & Backlog Management

  • Oversee idea intake processes and evaluate opportunities based on business value, strategic alignment, and operational impact.

  • Define business requirements and acceptance criteria that enable successful execution by development and support teams.

  • Review completed work, validate business outcomes, and demonstrate product functionality to stakeholders.

  • Business Partnership & Support

  • Serve as the subject matter expert (SME) for Support Services platforms, associated business processes, and supporting data.

  • Partner with stakeholders across KTG, KDS, and business operations to identify valuable opportunities and participate in the creation of a technology strategy.

  • Provide guidance and support for the creation of a business focused technology and data strategy for your business areas of focus.

  • Translate business needs into actionable requirements and communicate priorities to technical teams.

  • Oversee data requirements and integration needs across applications, middleware platforms, enterpri

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