Product Manager - Storefront

Product Manager - Storefront

0%Match

Salla

Today's jobsProduct Manager JobsMakkah JobsRemote Jobs

Job Overview

Location

Jeddah, Makkah Province, Saudi Arabia

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Information Technology & Software

Experience Level

Mid-level (3-5 years)

Application Deadline

October 22, 2026

About the Company

Salla is a pioneering force in the e-commerce infrastructure for the Middle East, dedicated to simplifying and empowering merchants to launch, grow, and scale their online businesses.

At its core, Salla provides the digital backbone that enables thousands of businesses to thrive in the online marketplace. The company's mission is to transform complex e-commerce processes into intuitive, powerful, and scalable solutions for merchants.

Every store operating on Salla benefits from a robust storefront, which is crucial for building buyer trust and driving sales. The platform focuses on enhancing the buyer's experience, from initial product discovery through to the final purchase decision, and ensuring the integrity of customer reviews. Salla is committed to innovation, leveraging data and AI to refine these critical customer touchpoints.

Job Description

Salla is revolutionizing e-commerce in the Middle East by providing a powerful and scalable digital infrastructure that empowers merchants to build and expand their online businesses.

The company is dedicated to simplifying complex commerce processes, making them accessible and effective for a wide range of businesses. Every Salla store is built upon a robust storefront designed to foster buyer confidence and drive sales.

We are seeking a curious, clear, and caring Product Manager to lead the development of our buyer-facing experiences. This role will focus on optimizing search functionality, product pages, and customer reviews, directly influencing buyer conversion and merchant success. You will collaborate closely with our data and AI teams, translating their insights into impactful product features that resonate with buyers and boost merchant revenue.

Required Skills

• Product ManagementSearchProduct Page OptimizationCustomer ReviewsData AnalysisAI/ML CollaborationUser ResearchProduct ExperimentationArabic SearchE-commerce

Key Responsibilities

• Understand Salla's buyers: their shopping behaviors across diverse stores, hesitations, comparison points, and reasons for leaving. Champion the buyer's voice in all decision-making processes, balancing it with the needs of merchants whose sales depend on these experiences.
• Own the end-to-end lifecycle of search, product pages, and reviews, from initial discovery through continuous iteration, with clear ties to buyer conversion and merchant sales metrics.
• Collaborate with data and AI teams on search ranking, query understanding, and semantic search initiatives. Define product roadmaps and establish clear success metrics for shipped features.
• Design product pages that effectively guide buyers through their decision-making process, providing the necessary information and trust signals required for a purchase.
• Develop a trusted reviews system that benefits both buyers seeking authentic feedback and merchants looking to leverage social proof, even for stores with limited review history.
• Implement a culture of experimentation and safe shipping across thousands of stores, utilizing staged rollouts, controlled experiments, robust guardrails, and rollback mechanisms.
• Conduct continuous discovery by engaging regularly with buyers and merchants, observing user sessions, and testing product ideas with prototypes before committing engineering resources.
• Drive data-informed decision-making by defining key metrics for each product surface, analyzing user funnels independently, and ensuring that evidence, rather than opinion, guides product strategy.

Qualifications

• Possess 4–6 years of experience in Product Management, with a strong preference for experience owning Search, Discovery, Product Pages, Conversion, or similar customer-facing product experiences within a live consumer or e-commerce environment.
• Demonstrate a proven ability to drive product metrics and achieve significant business outcomes, with the capacity to clearly articulate changes, their causes, and their measured impact.
• Exhibit an AI-native mindset, with hands-on experience utilizing AI tools for data analysis, prototyping, research, and interpreting product results.
• Have experience working closely with Data Science and Machine Learning teams on Search, Ranking, or Recommendation systems, possessing a clear understanding of product ownership and decision-making responsibilities in such collaborations.
• Showcase hands-on experience in conducting User Research and Product Experiments, effectively using insights to influence and shape product decisions.
• Possess a strong understanding of Arabic Search and Discovery nuances, including variations in spelling, dialects, transliteration, mixed Arabic-English queries, and typical search behaviors.
• Demonstrate a clear ownership of product outcomes, with the ability to work autonomously, take initiative, and operate with agility in a fast-paced setting.
• Embrace a philosophy of simplification: 'you cut before you add.'
• Be fluent in both Arabic and English, with excellent written and spoken communication skills.
• Preferred: Experience in building a product, feature, or business from its inception (0-to-1), either as a founder, an early-stage team member, or a founding member of a product team.