About this role
Product Manager
About us
GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use every day. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, visit www.gocardless.com and follow us on LinkedIn. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach.
The role
This role sits within the Merchant Risk Monitoring team in our Merchant Operations Group. The team is responsible for the core systems that manage our in-life merchant risk management. These systems ensure that we meet our compliance obligations and stay within our risk appetite as a business. In this role, you will work closely with engineers to drive product improvements that strengthen our controls whilst continuing to provide a good customer experience. You will also collaborate with teams across the organisation to ensure our capabilities scale with the needs of both customers and the business. This is a fixed-term contract role for 12 months.
What excites you
Delivering customer and business value: being relentlessly focused on understanding and solving customer problems which result in them using GoCardless as much as possible. Problem discovery and prioritisation: structuring complex product problems, defining the problem space, impact and prioritisation process. Data-led decision-making: using quantitative and qualitative evidence to support decisions. Contributing to Product Strategy: identifying key customer segments and approaches to meet their needs long term. Influencing and communication: building collaborative relationships with team, stakeholders and executives to deliver change; becoming the go-to person for your product area; translating complex problems into understandable concepts; convincing stakeholders of best approach. Leadership: setting direction across teams. Shipping: delivering changes to completion with MVP experiments to new features.
What excites us
Delivery of impact through experimentation. Exceptional problem-solving and analytical skills; customer-centric with qualitative and quantitative analysis. High agency; comfortable with challenge and changing environment. Collaborative leaders; motivating stakeholders and teams with a collaborative approach. We don’t expect you to meet every requirement. If excited, apply.
Base salary range: €46,400 - €69,600 yearly gross. Salaries based on role, location, market data. Offers consider experience, interview, budgets and parity.
The good stuff
Wellbeing, work away scheme, adaptive working, parental leave, learning budget, time off with generous holiday plus volunteer days and wellness days.
Life at GoCardless
Values, why, accountability, integrity, humble, sustainable. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our values form part of the GoCardless DNA, and are used to help us nurture and develop our culture, and to deliver impactful work that will help us achieve our vision.
Diversity & Inclusion
As of April 2025, we had 806 employees globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices. We ask GeeCees to voluntarily disclose diversity data. This year, the proportion providing data increased. We can see GeeCees identifying as Asian, Black, Mixed or Other, Neurodiverse, LGBTQIA+, Disabled, with a range of ages and genders. We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support. If you want to learn more, you can read about our Employee Resource Groups and objectives here
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here. Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.