Product Line Associate, FOD (Fiber Optic Hardware, Data-Center)

Job title: Product Line Associate, FOD (Fiber Optic Hardware, Data-Center)

About the Role The Product Line Associate (PLA) supports the Product Line Manager and product team in executing product line strategies that drive sales growth and profitability. This role helps with product definition and positioning, gathers and analyzes market and customer inputs, and coordinates cross-functional activities to ensure timely follow-through across Commercial, Technology, Manufacturing, Quality, and Production Planning teams.

What You'll Do

• Support the Product Line Manager (PLM) and product team with product life-cycle management activities (launch, sustaining, change control, and end-of-life support)
• Assist with short- and long-term business planning inputs, including consolidating data, preparing summaries, and tracking actions
• Collect competitive and market information and help maintain differentiated product positioning materials
• Interpret market demand signals and provide forecast and backlog inputs to support capacity and supply planning discussions
• Coordinate updates to product literature, presentations, and internal product documentation
• Support day-to-day product line activities across markets (pricing inputs, product availability questions, item setup support, and internal inquiries)
• Help develop value propositions with the commercial team and ensure messaging is consistent across channels
• Partner with supply chain and procurement contacts to support cost, service, and lead time initiatives (tracking and follow-up)
• Provide product training coordination and basic support to Customer Care; escalate complex issues to appropriate technical or product owners
• Assist in resolving product, quality, and service issues by documenting customer needs, coordinating cross-functional responses, and tracking corrective actions
• Identify opportunities to reduce complexity and costs by supporting data collection and analysis
• Prepare and distribute routine reports and key product line metrics for analysis; maintain dashboards and recurring updates

What We're Looking For

• Bachelor's Degree (required) – Engineering or Business (preferred)
• Minimum 2+ years of relevant experience (product line, marketing, engineering, manufacturing, supply chain, or commercial roles preferred)
• Internship or co-op experience may be considered