About this role
【What you will be doing】
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產品文案撰寫、翻譯、優化並定期維護內容
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將產品相關知識、教學製作成淺顯易懂的資料
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與各部門團隊協調產品內容優化事項
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與不同地區團隊合作更新並維護 FAQ，確保能滿足各地用戶需求
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Able to draft proper documents and guidance in response to a wide variety of issues and questions from our merchants
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Delivering and transforming complex technical messaging into a merchant friendly resolution and action plan
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Working with multiple teams including: engineering, product management, legal, customer support and, of course, our merchants to ensure the best practice and guidance can be initiated for reference.
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Working collaboratively with internal stakeholders of different region to develop instruction manuals and guidance for our merchants with well-written FAQ documents tailored for each region’s specific scenarios and needs. 【Who we are looking for】
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具備兩年以上文字編輯經驗
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擅長線上內容策展以及撰寫
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對文字有高度敏銳度及良好邏輯思考能力
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熟悉產品、技術相關文案
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具備產品行銷經驗尤佳
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具備 B2B/B2B2C 或者 SaaS 產品經驗尤佳
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Bachelor's degree or equivalent experience in marketing or communications
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2+ years of professional copywriting and editing experience
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Strong working knowledge of online content strategy and creation
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Exceptional writing, proofreading, and editing skills
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Exceptional skill with the nuances of technical writing
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Previous experience in Product Marketing will be a plus
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Solid understanding of B2B and B2B2C SaaS products concepts strongly preferred