Product Assistant

Product Assistant

We are looking for a Product Assistant to join a busy onsite team in a contract capacity. This position blends operational support, customer-facing sales assistance, and hands-on product coordination in a fast-paced setting. The ideal candidate is adaptable, dependable, and comfortable balancing retail support, inventory tasks, and day-to-day administrative needs. This opportunity is well suited for someone who enjoys staying active, providing excellent service, and contributing to a collaborative, goal-oriented environment.

Responsibilities

• Support daily product and sales operations by assisting customers, answering questions, and helping maintain a high-quality onsite experience.
• Track, count, and replenish inventory to help ensure products are accurately stocked and available when needed.
• Prepare outgoing packages and shipments with care, confirming items are packed correctly and processed efficiently.
• Assist with promotional efforts and sales-related activities to support business growth and customer engagement.
• Use web-based tools and office systems to help manage store activity, product information, and appointment-related coordination.
• Maintain organized product areas and contribute to overall workspace readiness, including light operational upkeep as needed.
• Handle merchandise physically and complete routine stock-related tasks that require attention to detail and consistency.
• Adjust to changing scheduling needs, including periods that require a four-day workweek and increased support during busier seasons.

Qualifications

• At least 5 years of relevant experience, including background in retail, sales support, operations, or a similar customer-focused environment.
• Associate degree required.
• Demonstrated ability to deliver attentive customer service with a positive presence.
• Experience managing inventory, stocking merchandise, and performing accurate product counts.
• Familiarity with packing, shipping, and general product handling responsibilities.
• Comfortable learning and using web-based software tools for store support and scheduling functions.
• Able to work onsite in San Francisco, California with flexibility to support changing weekly scheduling needs.
• Willingness to take on a variety of hands-on responsibilities in a fast-moving team environment.