About this role
About the Role The Print & Mail Services Associate supports Xerox-managed service sites by providing efficient print, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination. What You'll Do
- Operate digital and color print equipment for document production.
- Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages.
- Use finishing equipment such as laminators, paper cutters, and inserters.
- Conduct basic troubleshooting and maintenance of office equipment.
- Monitor job queues, perform quality checks, and log/report production activities.
- Assist with file preparation, scanning, archiving, and electronic file management.
- Interact professionally with clients and end-users; provide support and escalate issues as needed.
- Maintain inventory levels and assist in ordering office/production supplies.
- Participate in workflow optimization and continuous improvement. What We're Looking For
- Experience operating digital and color print equipment.
- Ability to perform mailroom tasks and basic office equipment maintenance.
- Familiarity with finishing equipment (laminators, paper cutters, inserters).
- Strong attention to detail for quality checks and logging production activities.
- Ability to assist with file preparation, scanning, archiving, and electronic file management.
- Professional interaction with clients and end-users; ability to escalate issues as needed.
- Ability to maintain inventory and assist in ordering supplies.
- Willingness to participate in workflow optimization and continuous improvement. Compensation & Benefits
- Salary range: USD 29,700 - 59,400 per year.
- Comprehensive benefits package; details available on Xerox Careers for your country.