Principal TPM

Principal TPM

Job Description

Intuit's Data, Growth, & Experiences (DGX) organization is building the system of intelligence that powers every AI-driven customer experience across TurboTax, QuickBooks, Credit Karma, and Mailchimp. As a Principal TPM on this team, you will sit at the intersection of enterprise data infrastructure and marketing technology — orchestrating the programs that enable 100M+ customers to experience Intuit as one seamlessly intelligent platform.

Responsibilities

• Lead Platform Programs at Enterprise Scale

• Own end-to-end delivery of a portfolio of strategic programs spanning data infrastructure (lakehouse, streaming, IDX), MarTech platforms (CDP, campaign orchestration, personalization), and AI-powered experimentation

• Drive program strategy, architecture alignment, milestone tracking, risk mitigation, and stakeholder communication from initiation through business outcome realization

• Maintain unwavering focus on outcomes — not just delivery milestones — translating engineering execution into measurable business impact

• Operate at VP Level with Executive Authority

• Partner directly with VP and Director-level leaders across DGX to shape investment priorities, resolve organizational dependencies, and hold delivery commitments at scale

• Serve as the connective tissue between engineering, product management, data science, marketing, and business stakeholders — enabling decisions that would otherwise stall in silos

• Drive regular executive readouts, program reviews, and async communication that give senior leadership real-time visibility into portfolio health and emerging risks

• Build the DGX Program Operating Model

• Define and continuously evolve the TPM frameworks, program health metrics, operating cadences, and delivery standards for the DGX organization

• Establish portfolio visibility practices — dependency maps, risk registers, milestone dashboards — that enable a high say-do ratio across all DGX programs

• Champion Agile and adaptive delivery methodologies, calibrating process rigor to program complexity without adding unnecessary overhead

• Champion AI-Native Program Management

• Bring AI tools and agentic workflows into your program management practice — accelerating planning, risk synthesis, stakeholder communication, and decision support

• Collaborate with engineering leads on AI platform programs (e.g., GenOS, agentic pipelines) as a technically fluent partner who can evaluate architectural trade-offs and drive delivery

• Model what it means to be an AI-first