Principal Technical Program Manager

About the Role

Principal Technical Program Manager to join Ripple's team responsible for leading large cross-functional programs linked to our Products. This role requires synthesizing business and technical requirements and ensuring solutions meet current and future customer needs, while leading with technical depth and strategic thinking.

What You'll Do

• Develop department-level priorities and strategy across our liquidity initiatives by understanding our customers and technology deeply.

• Reduce ambiguity and risk by proactively identifying and eliminating bottlenecks, raising issues strategically, and making sound data-driven decisions that deliver for our customers based on associated trade-offs.

• Communicate with purpose and clarity, bringing together cross-functional teams to achieve program objectives.

• Be a role model and an inspiring leader for other TPMs.

• Create technical frameworks that can be used by engineering teams for decision-making.

• Influence efficiency of Operation Excellence processes across the organization.

• Partner with program managers, product managers, and engineering managers to understand development priorities and drive alignment across multiple partners with impactful priorities.

• Proactively identify and mitigate risks and remove obstacles to impeding development achievements.

• Drive testing dependencies for assigned engineering teams but also across teams as products converge for release.

• Build release, bug, and supervising dashboards to advise partners of development progress and gaps.

• What We're Looking For

• 12+ years of previous release and/or project management experience on projects involving sophisticated enterprise tech environments working directly with many teams across functions.

• Ability to use data and analytics to look at trends and lead health of projects and systems.

• Understanding and working knowledge of software development and modern project management standard processes, such as Agile, Scrum, Six Sigma, etc.

• Ability to coordinate multi-functionally, build consensus, and complete across teams.

• Able to influence without authority, negotiate and encourage others in a matrixed environment.

• Experience with project planning tools such as Jira, Confluence, and a proficient user of Google Sheets.

• Experience crafting or architecting (design patterns, reliability and scaling) of new and existing systems.

• Experience in Payments, Custody, Stablecoin, and/or Blockchain ecosystems.

• Nice to Have

• Experience or familiarity with payments, custody, stablecoin, or blockchain ecosystems (optional).

• Compensation & Benefits

• NY base salary range: $228,000–$280,000 USD per year.

• Equity and performance bonuses; competitive benefits covering physical and mental healthcare, retirement, family forming, and family support.

• Employee giving match; mobile phone stipend; R&R days; wellness reimbursement; generous vacation policy; industry-leading parental leave and family planning benefits.

• In-office collaboration with flexible 10+ days per month in the office.