About this role
Job title: Principal Software Engineer
About the Role Amgen is seeking a Principal Software Engineer to lead the architecture and technical direction for AI-enabled platform initiatives in Manufacturing and Engineering. You will drive the design of scalable AI tooling and integrations, balancing low/no-code and pro-code development, while working hands-on to evolve secure, reliable systems across chatbots, agents, and enterprise AI workflows.
What You'll Do
- Set technical direction and lead architecture for platform initiatives supporting chatbots, agents, and AI-enabled workflows across manufacturing and engineering use cases.
- Guide architecture and standards for systems that integrate with manufacturing data sources, operational platforms, and modern GenAI services, while supporting both low/no-code and pro-code development patterns.
- Act as a hands-on technical leader; define architecture, evaluate build-versus-buy options, own reliability and cost characteristics, and lead a team of engineers working with product owners and principal engineers to evolve and operate these platforms.
What We're Looking For
- Define the technical vision and reference architecture for AI platforms supporting chatbots, agents, orchestration, and related enterprise services.
- Translate product and business requirements into scalable platform capabilities, including agent hosting, model access, AI gateways, observability, and operational tooling.
- Drive platform decisions around LLM serving, model endpoints, caching, batching, latency-versus-cost tradeoffs, and multi-model support.
- Lead architecture for manufacturing integrations and industrial data connectivity, including patterns for SCADA, Data Historian, MES, ERP, LIMS, APIs, event streams, and document-based knowledge sources.
- Own platform reliability, scalability, and cost by defining SLIs/SLOs, capacity planning, cost attribution, and FinOps practices.
- Collaborate with Product Owners, Principal Engineers, and stakeholders to define roadmap, acceptance criteria, and delivery milestones.
- Lead and mentor engineers delivering platform services, CI/CD for agents and models, and marketplace/catalog capabilities.
- Establish standards for security, compliance, and model governance, including data handling, access controls, logging, auditability.