About this role
About the Role A senior technology leader responsible for designing and guiding enterprise-scale Salesforce solutions that power critical business capabilities. This role shapes Salesforce architecture, delivery, and strategy across key products or domains, ensuring scalable, secure, and high-performing platforms while guiding roadmaps and mentoring teams. What You'll Do
- Contribute to the definition of the Salesforce architecture strategy, reference architectures, and roadmaps for key business domains.
- Help develop and maintain architectural standards, patterns, and guardrails for Salesforce implementations, and ensure their adoption within your area of responsibility.
- Evaluate emerging Salesforce capabilities, AppExchange solutions, and industry trends, providing recommendations that inform platform and domain-level strategy.
- Lead end-to-end solution architecture for complex, multi-cloud Salesforce initiatives and large projects within your remit.
- Facilitate design reviews, ensuring solutions meet scalability, security, performance, and maintainability requirements.
- Participate in and support architecture governance processes, including technical design authorities and review boards, representing Salesforce in cross-platform discussions.
- Provide technical leadership and oversight to one or more delivery teams, ensuring adherence to architecture, coding standards, and best practices.
- Guide the design of data models, integrations, and customisations (Apex, Lightning Web Components, Flows) in line with platform limits and architectural principles.
- Partner with engineering leads to implement and improve CI/CD, automated testing, and DevOps practices for Salesforce within your projects or domain.
- Architect robust integration patterns between Salesforce and enterprise systems (e.g., ESB, APIs, middleware, data platforms) for your area of responsibility.
- Define and advise on data strategies for Salesforce, including data modelling, master data management, data migration, and archival/retention for key solutions.
- Collaborate with enterprise architects to ensure Salesforce solutions fit cohesively within the broader application and data landscape.
- Design and implement security models, including role hierarchies, sharing rules, and field-level security, aligned with organisational standards.
- Partner with InfoSec, Legal, and Compliance teams to ensure solutions adhere to regulatory requirements (e.g., GDPR, HIPAA, SOX as applicable).
- Identify architectural risks within your programs and drive mitigation strategies in collaboration with delivery and platform teams.
- Act as a trusted advisor to product owners, business stakeholders, and technology leaders, translating business strategies into Salesforce platform capabilities.
- Collaborate with product management to help prioritise technical investments, debt remediation, and platform enhancements within your domain.
- Work with vendor and partner teams on design and delivery, ensuring alignment with internal standards and architectural direction. What We're Looking For
- Multiple years of hands-on experience with Salesforce, including substantial experience in architect or technical lead roles.
- Proven track record leading architecture or technical design for large-scale, multi-cloud Salesforce implementations in complex environments.
- Experience working in or closely with product engineering, platform, or enterprise architecture organisations.
- Deep expertise across core Salesforce clouds (e.g., Sales, Service, Experience) and strong familiarity with others (e.g., Marketing/Account Engagement, CPQ, Field Service) as relevant to your domain.
- Strong proficiency in Apex, Lightning Web Components, Flows, and Salesforce configuration, with an emphasis on scalable, maintainable design.
- Solid understanding of integration patterns (REST/SOAP APIs, event-driven architectures, middleware tools) and data modelling.
- Experience implementing or working within DevOps/CI-CD practices for Salesforce (e.g., Git-based workflows, automated testing, deployment pipelines).
- Strong grasp of Salesforce security, governance, and performance tuning best practices.
- Demonstrated ability to create and communicate high-level architectural visions and detailed technical designs for significant programs or domains.
- Experience participating in architecture governance, running design reviews, and helping set technical standards.
- Ability to balance strategic thinking with pragmatic delivery, making trade-offs that optimise for long-term value and short-term feasibility.
- Strong influencing skills, capable of aligning diverse stakeholders around a common architectural direction within your area of responsibility.