Principal Product Manager, Software

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

We are seeking a seasoned Principal Product Manager to lead strategy and execution for innovative software products. This role is responsible for defining product vision, driving roadmap execution, and ensuring the successful launch and scaling of high-impact software solutions. The ideal candidate has a strong technical foundation, deep customer empathy, and a proven track record of delivering software platforms or applications that delight users and drive business growth.

What You’ll Do

• Location: This role is based out of our Boston, MA Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

• Define and evolve the product vision, strategy, and roadmap from concept through launch, adoption, and iteration.

• Gather insights from customers, partners, and industry trends to shape product decisions and ensure market fit.

• Partner with engineering, design, QA, data science, and operations to deliver scalable, reliable, and modern software solutions.

• Ensure solutions deliver seamless user experiences, strong performance, security, and compliance across platforms.

• Validate product concepts, refine requirements, and ensure solutions address real-world workflows and business goals.

• Establish KPIs around adoption, retention, reliability, and customer satisfaction, and use data to guide prioritization.

• Collaborate with sales, marketing, and customer success teams to launch products, onboard users, and drive long-term adoption.

• Ensure your product integrates effectively with broader platforms, APIs, and third-party applications to deliver end-to-end value.

• What You Bring

• 10+ years of product management experience, with a focus on software, SaaS, or platform products.

• Bachelor’s degree in computer science, engineering, or related field (or equivalent practical experience).

• Proven success in building, launching, and scaling complex software products across enterprise or consumer markets.

• Comfortable discussing system architecture, APIs, and technical trade-offs with engineering teams.

• Skilled at working with iterative development, product discovery, and data-driven prioritization.

• Exceptional empathy and ability to translate user insights into product strategy.

• Skilled at aligning stakeholders across levels, from executives to technical teams.

• Demonstrated ability to drive adoption strategies, pricing, and product growth in competitive markets.

• Willingness to travel (up to ~20%) for customer engagement, user research, and cross-functional collaboration.

• Benefits that Benefit You

• Competitive salary and 401k with employer match

• Discretionary paid time off

• Paid parental leave for all

• Medical, Dental, Vision plans

• Fitness Programs

• Emotional & Mental Wellness support

• Learning & Development programs

• And yes, we have snacks in our offices

• Benefits listed herein may vary depending on the nature of your employment and the location where you work.

• Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. Base Pay Range: 162,000—259,200 USD

• Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

• Some roles may also require legal eligibility to work in a firearms environment.

• Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page. If you receive a suspicious offer or outreach from an email address that is not axon.com, or if you are asked for sensitive personal information prematurely, please ignore the message and report it to recruitingops.