About this role
Curious Minds. Bold Ideas. Extraordinary Impact.
We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together.
Job Summary
nCino is looking for a Principal Product Manager to help set direction for our Commercial Banking product line. This is a role for someone who sees the larger vision for where the product needs to go, not just the next feature, and who understands how decisions ripple across engineering, design, sales, and customer success before committing to a direction. The work moves across multiple initiatives at once, each at a different stage of life, from early discovery and research to efforts already building toward go to market. Partnering closely with stakeholders across the business, this person brings clarity to teams navigating competing priorities and helps turn a broad vision into a clear, actionable path forward.
The ideal candidate has spent meaningful time in commercial banking or a closely adjacent financial services environment, bringing an intuitive sense for how institutions operate and what their customers actually need. A track record of leading complex, multi threaded product efforts speaks to this, along with the judgment to know when to zoom into the details and when to stay focused on the bigger picture. Strong communication skills round out the role, since translating vision into action means speaking fluently with everyone from engineers to executive stakeholders.
Responsibilities
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Ideate - Own the roadmap. Identify next highest priority problems to solve. Influence the company towards a strategic direction based on your knowledge and expertise
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Validate the roadmap with customers. Take output from junior product team members' research to advance the planning
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Plan - Represent Product vision and VOC for your feature/feature set in planning sessions with Design and Architecture/Eng. Be knowledgeable enough to challenge the approach and ensure the best approach is being pursued
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Build - Be involved in key milestones. Major stakeholder in sprint reviews and weekly demos
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Launch - Lead customer-facing Early Adopter conversations. Develop strategic launch plan with cross-functional team
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Grow - Help junior product team members' interpret success metrics, work with customer awareness
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nCino Product Knowledge - As the owner of your feature/feature set you should be able to lead conversations with customers in all segments about the value of your feature(s) in how they solve business problems as well as the vision and roadmap for the overall experience this feature connects to and how that will further add value to our customers. This will include objection handling through your deep knowledge of how other customers use the feature or have adjusted their business process to gain value. You understand how and why our solution is best-in-class (or how is measures up to competitors)
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Leverage AI and machine learning capabilities to enhance product decision-making, identify customer behavior patterns, forecast trends, and uncover unmet needs.
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Apply AI-powered analytics to validate product assumptions, track adoption, and surface opportunities for improvement.
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Collaborate with engineering to explore and integrate AI/ML features that add value to the customer experience while staying informed on emerging technologies and their potential application across the product lifecycle.
Qualifications
Required:
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Bachelor’s Degree in Computer Science or a related field with 8+ years of related experience/proficiency or a combination of education and experience
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Experience in presenting to multiple layers of a company, including executives
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Strong understanding of software development processes, technologies, and methodologies.
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Experience being involved in the sales cycle and conducting customer interviews
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Outstanding written and oral communication skills
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Proven ability to plan and deliver products in an agile environment
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Demonstrable ability to gather and transform product feedback into actionable requirements
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Travel Requirements -