About this role

Principal Imminent Risk (Law Enforcement) Specialist

$150k – $170k
Washington DC
Full Time

Posted: yesterday Recruiter recently active

Job Location Washington DC

Visa Sponsorship Not Available

Relocation Not Allowed

Hiring contact Molly Hart

About the job

You’ll lead a 24/7 team of Senior and Junior Specialists while staying hands-on in the work. As the first hire, you’ll help us build the team from the ground up, from hiring and onboarding to setting up the processes that keep it running smoothly.

Schedule

This is a weekday daytime role, with no overnight or weekend shifts. However, some outside regular work hour flexibility is expected in order to especially while we’re building the evening and overnight team.

What you'll do

Own the team’s success and run day-to-day operations across all three shifts, making sure the day, evening, and overnight teams have what they need to do their best work
Cover senior specialist duties on the day shift: review and label content, handle edge cases and escalations from Junior Specialists, and flag imminent-risk cases in line with client guidance
Build and maintain the team's shift schedule, including PTO, sick coverage, and weekend on-call rotations, so minimum coverage is never missed
Stand up the team: run final interviews for Junior Specialists, onboard and train new hires, and set up team processes
Own quality assurance: run calibration sessions, review QA results with the Senior Specialists, and address performance issues
Set up and maintain touchpoints with the evening and overnight teams, including outside normal hours when needed
Serve as 10a Labs' and the client’s main point of contact
Support team wellbeing and support the Program Manager to build a healthy, sustainable work environment
What we're looking for
At least 4 years in law enforcement or related work
Training in at least one relevant area: crisis intervention, threat assessment, or violent crime
Investigative experience with violent content, credible threats, or violent extremist material
Experience supervising shifts or teams
Experience building and managing schedules for shift work (multi-shift or 24/7 operations)
Comfortable reviewing distressing material on a regular basis
Strong judgment on ambiguous, high-stakes cases
Clear, confident communication with the Program Manager, team members, and client stakeholders
Flexible and comfortable with ambiguity while standing up a new team, including working outside normal hours when needed
Nice to have
Experience launching a new team or operation
Trust & Safety familiarity
Content and wellness
This role involves regular exposure to graphic and distressing content, including threats of violence and violent extremism. We take wellbeing seriously and provide dedicated mental health support and wellness resources.

Requirements

Must be a U.S. person (U.S. citizen, lawful permanent resident, or other protected individual) based in the United States
Must be able to pass a background check
Reliable internet and a quiet, private workspace suitable for reviewing sensitive content
Employment and compensation
This is a full-time, 12-month role supporting a client engagement, with the possibility of extension.
Work Environment: Fully remote, U.S.-based
Salary: 150,000 - 170,000 depending on experience and location
Time Off: Generous PTO
Retirement: 401(k) plan

About the company

10a Labs

Actively Hiring More jobs The safety layer between frontier models and the real world11-50 Employees

Washington DC

11-50

Cyber Security

Growing fast

Showed strong hiring growth in the past month

Learn more about 10a Labs

Founders

Robert L. McKenzie Founder

View the team

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