Principal Employee Relations Partner

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join Intuit’s People & Places team as a Principal Employee Relations Business Partner. The mission of Intuit’s Employee Relations team is to foster a high-trust, high-performance culture where employees feel connected, supported, and able to grow. We are some of the humans behind the moments that matter most for our employees and leaders. Our work spans complex employee experiences, organizational change, workplace culture, and strategic partnership with senior leaders across the company.

We are on a transformation journey as we continue evolving how Employee Relations supports the business at scale. Come join us as we build the future of work and shape how Intuit navigates challenging, culture-defining, and trust-defining moments globally.

This role reports to the Director, Employee Relations and is part of Intuit’s People & Places (HR) organization. This individual will also lead enterprise-wide projects, operating models, and strategic initiatives that shape how ER partners with the business and other functions.

At the Principal level, ER partners operate as enterprise leaders and strategic architects of the ER function. They shape how ER supports the business at scale, defining approaches to the most complex, ambiguous, and high-risk situations- including executive-level matters, large-scale organizational changes, and precedent-setting employee issues. Principal ER partners influence senior leaders and HR leadership on strategy, risk, culture, and organizational health, while evolving scalable frameworks, processes, and tools that strengthen the company’s overall employee experience and risk posture.

Intuit has embraced a hybrid way of working. This is a hybrid role with the expectation of working from our office 3 days per week.

Responsibilities

• Serve as a strategic advisor to senior leaders, People & Places leadership, and People & Places partners on complex employee relations, organizational health, culture, and workforce matters.
• Lead the company’s approach to highly sensitive, high-risk, and precedent-setting situations, including executive escalations, organizational disruption, large-scale job eliminations, complex exits, and reputationally sensitive matters.
• Design and evolve enterprise-wide ER frameworks, standards, operating models, and playbooks that improve consistency, scalability, and effectiveness across the function.
• Shape how