Principal Digital Health Officer

Digital Health Agency (DHA)

The Digital Health Agency (DHA) is a government body dedicated to transforming healthcare delivery through the integration of cutting-edge digital technologies. Our mission is to enhance healthcare accessibility, improve patient outcomes, and ensure data security by developing and maintaining a comprehensive digital health ecosystem across Kenya.

We estab...

View All Jobs at Digital Health Agency (DHA)

Principal Digital Health Officer

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 9 years
• Location Nairobi
• Job Field ICT / Computer , Medical / Healthcare

Description

• Point of Care Services

• Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on point of care solutions;

• Implementing concept notes on point of care solutions;

• Implementing gap analysis guidelines for point of care solutions;

• Implementing deployment plans for point of care solutions;

• Engaging stakeholders to align with clinical and system goals;

• Implement mitigation strategies for the identified risk;

• Defining user role and permissions;

• Conducting training and user support;

• Implementing user authentication guidelines on the patient portal;

• Developing sops for data collection and reporting;

• Implementing data quality protocols;

• Implementing point of care solutions upgrade plan;

• Implementing decommissioning of point of care solutions; and

• Implementing competency framework for training the users on point of care solutions.

• Health Informatics

• Developing comprehensive policies, strategies, standards, and guidelines for aggregate health information systems;

• Creating regulatory frameworks and legislation for health information management;

• Establishing data security and privacy regulations for health information systems;

• Conducting data protection impact assessments for aggregate health information systems;

• Implementing concept notes and technical specifications for health information systems;

• Conducting gap analysis and reviewing system requirement specifications;

• Managing system upgrade plans and implementing technical enhancements;

• Coordinating decommissioning of outdated aggregate health information systems;

• Integrating new data sources into existing reporting platforms;

• Standardizing health data metrics for cross-system compatibility;

• Establishing data cleaning, validation, and aggregation workflows;

• Designing data collection tools and monitoring frameworks;

• Conducting trend analysis, pattern recognition, and predictive modeling;

• Performing disparity analysis and forecasting health data metrics trends;

• Monitoring and evaluating system performance including availability metrics;

• Defining key indicators and metrics for dashboard visualization;

• Managing visualization dashboards and monitoring their usage patterns;

• Implementing competency frameworks for user training and ensuring data accessibility.

• Health Information Management

• Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on digital health, informatics, policy, research, and health relations for health information management;

• Implementing concept notes on health information exchange;

• Implementing gap analysis guidelines for health information exchange;

• Implementing deployment plans for health information exchange;

• Implement mitigation strategies for the identified risk;

• Review and update health information exchange systems requirement specifications;

• Conducting pre-test on health information exchange;

• Conducting data protection impact assessment for different registries;

• Monitoring and evaluating health information exchange registries;

• Implement health information exchange upgrade plan;

• Implementation of the decommissioning of health information exchange;

• Implement competency framework for training the users on health information exchange; and

• Evaluating health information exchange performance on system availability.

• Systems Support and Maintenance

• Training staff on health systems queries and troubleshooting workflows;

• Gathering insights from end users (health care providers, administrators) to identify common challenges and desired levels;

• Sharing lessons learned across departments or facilities to prevent similar incidents;

• Assessing whether sensitive patient data, financial information or operational systems were compromised;

• Implementing support desk policies and procedures, incidence management protocol, solution guidelines, reporting metrics and user expectations;

• Monitoring end user support by tracking performance indicators, collecting user feedback and user management issues;

• Communicating breach information for affected users;

• Integrating feedback to enhance development of new solutions; and

• Reviewing and analyzing post escalation performance.

• Standards and Compliance

• Identifying the various standards and frameworks and map out the gaps with international standards;

• Strengthening data policies and security measures;

• Implementing standards in systems to identify challenges and fine tune processes;

• Implementing a compliance plan for digital health systems;

• Developing guidelines tailored to national and international standards for best practices;

• Educating stakeholders on importance of standards and compliance;

• Advising on incorporating feedback from audit and evaluation into system updates and policy revisions;

• Conducting regular stakeholder meetings to identify stakeholder challenges;

• Providing training for stakeholders on new policies standards and procedures;

• Scheduling periodic reviews (annually or biannually) to ensure relevance and effectiveness; and

• Reviewing access controls and authentication mechanisms for security evaluation.

• Certification

• Continuously reviewing and verifying documentation submitted by healthcare providers for certification;

• Organizing and managing regular audits and follow-up inspections to maintain compliance;

• Ensuring healthcare entities are holding valid licenses for their digital health services;

• Guiding healthcare facilities on DHA regulations and certification processes;

• Maintaining detailed records of inspections, audits, and certifications;

• Ongoing monitoring of the compliance of certified healthcare facilities and digital health solutions;

• Identifying and mitigating risks associated with non-compliance in healthcare facilities;

• Assessing new digital health technologies and their impact on healthcare delivery and compliance;

• Assessing digital health solutions such as telemedicine platforms and Electronic Health Records (EHR) for compliance with Kenyan regulations; and

• Investigating and responding to breaches of digital health compliance and taking corrective actions.

• Capacity Building

• Assessing the existing digital literacy levels of health care professionals;

• Identifying gaps and the understanding of digital health tools and technologies;

• Identifying areas where digital health tools could improve clinical workflows that are not yet fully utilized;

• Promoting the understanding of digital health tools, improve care quality, efficiency and patient outcomes;

• Providing multi legal and cultural relevant materials addressing low digital literacy levels;

• Updating health care providers on emerging digital health technologies and best practices through refresher courses;

• Developing skills in monitoring and evaluating the digital health solutions;

• Promoting awareness of digital health solutions in counties and programs; and

• Implementing strong cyber security measures to safeguard user information.

Requirements

• Cumulative period of nine (9) years relevant work experience, three (3) of which must have been in the grade of Senior Digital Health Officer or in a comparable position;
• Bachelor’s degree in any of the following disciplines:- Health Information Technology, Health Records and information Science, Health Systems, Information Communication Technology, Epidemiology, Clinical Medicine, Nursing, Nutrition, or equivalent qualification from a recognized institution.
• Registered and Licensed by a recognized regulatory body where applicable;
• Certificate in Management course lasting not less than four (4) from a recognized institution;
• Proficiency in computer applications; and
• Shown merit and ability as reflected in work performance and results.

Benefits

• Comprehensive health coverage.

• Flexible working hours and remote options.

• Professional development and training budget.

• Check how your CV matches this job