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Principal Consultant - Loan Boarding

ICE
Jacksonville, Florida
On-site

About this role

Job Title: Principal Consultant - Loan Boarding

Job Description

Job Description

Job Purpose

The Loan Boarding Principal Consultant serves as the senior subject matter expert on loan boarding product. This individual leads client-facing engagements, guiding financial institutions through the end-to-end implementation of loan boarding solutions — from initial discovery through post-go-live support. The role requires deep expertise in the movement of data from a source to the MSP mortgage servicing platform and data mapping methodologies.

Responsibilities

  • Lead complex loan boarding implementations for mortgage servicers, credit unions, and correspondent lenders, ensuring accurate and timely transfer of loan data into servicing systems

  • Serve as the primary technical and functional advisor to clients on Boarding API integration, field mapping, and data validation

  • Translate complex technical requirements into clear client-facing documentation, training materials, and job aides

  • Partner with clients to analyze source loan data, identify data quality issues, and develop remediation strategies prior to boarding

  • Lead client workshops, discovery sessions, and status meetings with stakeholders at all levels

  • Collaborate with internal development, QA, and product teams to communicate client needs and drive platform enhancements

  • Mentor junior consultants and analysts on boarding methodologies, system configurations, and best practices

  • Validate boarded loans against MSP transaction fields (ARM, escrow, MI, HMDA, MERS, etc.) to ensure data integrity

  • Support UAT planning and execution, including test case design and defect triage

  • Stay current on regulatory changes (HMDA, RESPA, TILA) and their impact on loan boarding data requirements

  • Knowledge and Experience

  • 7+ years of experience in mortgage servicing, loan boarding, or mortgage technology consulting

  • Deep hands-on experience with MSP (Black Knight / ICE Mortgage Technology) servicing platform

  • Proficiency with field-level data mapping

  • Strong understanding of loan boarding concepts, file data structures, and system integration workflows

  • Experience with loan types including Conventional, FHA, VA, USDA, ARM, HELOC, and construction loans

  • Solid knowledge of mortgage regulatory requirements including HMDA, MERS, escrow, and MI guidelines

  • Excellent communication skills — able to present complex technical concepts to both technical and non-technical audiences

  • Proven ability to manage multiple client engagements simultaneously in a fast-paced environment

  • Preferred Knowledge and Experience

  • Experience with Loan Boarding or similar loan boarding automation platforms

  • Prior experience at a mortgage servicer, bank, credit union, or data conversion

  • Knowledge of ULDD, MISMO data standards, or FNMA/FHLMC delivery requirements

  • Skills and Competencies

  • Client relationship management

  • Data analysis and problem-solving under tight timelines

  • Technical writing and documentation

  • Cross-functional collaboration between business and technology teams

  • Attention to detail in high-volume, high-accuracy data environments

  • Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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