About this role
About the Role Intuit is seeking a Strategy & Biz Ops Principal to lead the operating system and multi-year strategy for the Lending business within the Services Segment. This role focuses on unblocking the funnel, accelerating execution, and driving disciplined, data-backed decision-making across cross-functional teams. What You'll Do
- Run the operating system for Lending, owning end-to-end cadence: MBRs, Priority Reviews, dashboards, performance insights, and readiness tracking.
- Deliver a clear narrative of performance, risks, and opportunities — driving alignment among senior leaders and cross-functional stakeholders.
- Identify execution gaps and surface high-leverage actions to accelerate acquisition, activation, and usage of Lending products.
- Partner with Product, Credit Risk, and Marketing to resolve funnel frictions and ensure the business is meeting plan.
- Instill accountability and operational rigor across the org.
- Shape the multi-year strategy for Lending, including customer segmentation, competitive landscape, product evolution, and 'better together' plays across the Money portfolio.
- Develop frameworks and choices that clarify tradeoffs for senior leadership.
- Create clarity across a complex, cross-functional business; translate complexity into actionable insights; ensure teams understand priorities and success measures.
- Anticipate where alignment will break down and proactively drive resolution.
- Partner deeply with Lending leadership; work hand-in-glove with Product, Risk, and Biz Ops.
- Elevate the rigor of the organization by building repeatable systems for diagnosing performance, evaluating initiatives, and driving disciplined execution.
- Ensure decisions are data-backed, high-trust, and move the organization forward. What We're Looking For
- Experience in strategy, business operations, and program management within a fast-growing fintech/financial services environment.
- Ability to run operating cadence (MBR, Priority Reviews, dashboards) and deliver performance narratives to senior leaders.
- Strong collaboration skills with Product, Risk, Marketing, Finance, Data Analytics, Sales, Partnerships.
- Track record of identifying bottlenecks and surfacing high-leverage actions to accelerate acquisition, activation, and usage of products.
- Ability to shape multi-year strategy for a cross-functional business and translate complexity into actionable insights with clear priorities and success metrics.
- Data-driven decision making, high-trust leadership, and the ability to drive disciplined execution.