Principal AI Systems Architect

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Principal AI Systems Architect

Plano,Texas,United States

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Job description

Company and benefits

Job ID

793309

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About this opportunity

As Principal AI Systems Architect, you will guide how AI is designed and used in Core Networks delivery across the Americas. You will work with engineering teams to improve processes across solution design, delivery, and operations, using shared platforms and ensuring customer data requirements are met. This is a full-time, senior individual-contributor role based in Plano, Texas, with a hybrid schedule. Relocation is required; a remote start while relocating is possible. Travel is approximately 20%, mainly to customer and stakeholder sites in the Americas.

What you will do

• Build and deploy AI agents, data pipelines, and reusable solutions alongside engineering and field teams; guide the technical work of small squads.
• Take agents from pilot to production by developing evaluation methods, improving reliability, defining monitoring and operating procedures, and supporting handover.
• Decide which delivery steps should use AI, be redesigned, or remain unchanged, and select suitable approaches from available platforms.
• Define what should be shared across teams and what should be specific to a domain. Set quality and production-readiness expectations.
• Establish data and knowledge requirements, including sources and formats, and define customer data controls for access, location, retention, and masking.
• Work with customer and Core Networks specialists to ensure solutions reflect network operations and connect effectively with customer systems.
• Set safeguards for automated actions, including policy controls, human review where needed, and rollback procedures. Maintain a record of technical decisions.
• Raise risks, dependencies, and platform needs early, with recommendations for addressing them.

The skills you bring

• Hands-on experience building, deploying, and operating production AI systems, such as applications using large language models, AI agents, or retrieval-augmented generation. This includes evaluation, monitoring, reliability, security, and data governance.
• Ability to write and review code, with experience in Python, AI agent and workflow tools, and enterprise cloud environments.
• Working knowledge of Kubernetes, GitOps, continuous integration and delivery, and cloud-based network functions.
• Knowledge of customer data controls, including access, data location, retention, masking, and governance.
• Experience delivering in large enterprise IT environments with multiple teams, evolving platforms, and layered governance.
• Ability to assess complex systems, make evidence-based decisions, and explain technical choices in business terms and business needs in practical terms.
• Ability to collaborate constructively with distributed teams and build shared accountability.
• Experience in telecommunications, network automation, service reliability, customer operations platforms, Microsoft technologies, or multi-team AI development is an asset.
• AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply? Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Important Information Ericsson Inc. does not sponsor U.S work authori