Principal, Account SE - IT/ITES

Job title: Principal, Account SE - IT/ITES

About the Role We are seeking a visionary Principal Solution Engineer to join our IT/ITES vertical. In this high-impact role, you will be a strategic architect of digital transformation for innovative companies, bridging business goals with cutting-edge technology, and mentoring the SE team.

What You'll Do

• Lead discovery sessions, solution design workshops, and demonstrations for enterprise TMT customers; translate big-picture business goals into actionable technical architectures.
• Partner with Account Executives to navigate complex territories, respond to RFPs, and develop winning strategies for high-value solutions.
• Design and deliver PoCs and demonstrations that resonate with C-suite executives.
• Design end-to-end solutions leveraging Salesforce products tailored to TMT-specific business processes.
• Serve as the go-to expert on TMT trends and use cases, including subscriber management, content monetization, network operations, and media workflows.
• Coach and mentor junior Solution Engineers, sharing best practices in storytelling, technical architecture, and value-based selling.
• Build relationships with C-level executives, IT leaders, and business stakeholders.
• Act as a critical liaison between the field and product/engineering to drive feedback and innovation.

What We're Looking For

• Experience leading discovery sessions and solution design for enterprise IT/ITES customers; strong presales excellence.
• Proven ability to respond to RFPs and develop winning strategies; capable of crafting compelling PoCs and demos.
• Deep knowledge of TMT industry trends, with domain expertise in subscriber management, content monetization, network operations, or media workflows.
• Excellent storytelling, communication, and ability to engage C-level stakeholders.
• Experience coaching and mentoring junior team members; collaborative cross-functional partner.
• Strong collaboration with Account Executives and field teams; strategic thinker with value-based selling mindset.

Nice to Have

• TMT-specific domain experience in subscriber management, content monetization, network operations, or media workflows.

Compensation & Benefits

• Salary and benefits information not disclosed in the posting.