About this role
About the Role Veriff is seeking a Principal Account Manager for the USA to lead strategic relationships and drive value for high-impact customers. This remote role focuses on ensuring successful deployment and adoption of Veriff’s trust and safety technology, shaping customer success and growth across the US market. You’ll collaborate with cross-functional teams to deliver measurable outcomes that make digital interactions safer, easier, and more reliable. What You'll Do
- Own and grow strategic relationships with US accounts, serving as the primary trusted advisor
- Develop and execute account plans, renewals, and expansion opportunities to meet revenue targets
- Coordinate with Sales, Customer Success, Product, and Engineering to drive successful deployments and adoption
- Gather customer feedback and translate it into product and process improvements
- Provide executive-level updates and insights to customers and internal stakeholders What We're Looking For
- 5+ years of enterprise account management or strategic partnerships within SaaS/tech
- Proven track record managing complex, multi-stakeholder deals and cross-functional collaboration
- Excellent communication, negotiation, and presentation skills; ability to influence decision-makers
- Self-motivated, comfortable in a remote work environment with a results-driven mindset
- Preferred: experience in identity verification, fraud prevention, security, or US enterprise market knowledge