About this role
About the Role As the Principal Account Manager for the USA, you’ll be the trusted partner for Veriff's enterprise customers, ensuring successful onboarding, adoption, and growth of our identity verification solutions. You’ll drive value for clients and coordinate cross-functional teams to help Veriff build trust online through reliable technology. What You'll Do
- Develop and manage executive relationships with key US-based customers and strategic accounts
- Own account strategy, revenue growth, renewals, and adoption of Veriff's solutions
- Collaborate with Sales, Customer Success, Product, and Identity teams to deliver customer outcomes
- Represent the voice of the customer to product and engineering What We're Looking For
- 5+ years in enterprise account management or strategic partnerships in software/SaaS or security
- Proven track record of driving renewal revenue and upsell opportunities
- Excellent communication, negotiation, and cross-functional collaboration
- Ability to work effectively in a remote, US-based role and manage multiple priorities Nice to Have
- Experience in digital identity, fraud prevention, or authentication platforms
- Prior leadership or mentorship experience