About this role
About the Role Lead the transformation and optimization of pricing-related processes to enhance efficiency, user experience, and commercial effectiveness, aligning pricing workflows with business strategy. What You'll Do
- Lead the transformation and optimization of pricing-related processes to enhance efficiency, user experience, and commercial effectiveness.
- Serve as Process Owner for pricing-related workflows, including pricing exceptions and pricing program eligibility guidelines, ensuring effective governance and performance measurement.
- Lead initiatives to modernize and digitize processes by identifying pain points, conducting root cause analysis, and implementing sustainable improvements in partnership with Technology teams.
- Develop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions.
- Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo.
- Identify and deploy AI-enabled tools and automation opportunities that improve productivity and enhance the effectiveness of commercial teams.
- Ensure data quality, reporting accuracy, and adherence to governance standards, including maintaining operational guidelines and control frameworks.
- Build and enhance dashboards and reporting capabilities to support data-driven decision making.
- Oversee training programs and onboarding initiatives to support adoption of processes and tools across teams. What We're Looking For
- Minimum 10 years of experience in commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferred.
- Minimum 5 years of experience in CRM platforms such as Salesforce, including sales workflows, process design, and reengineering.
- Comfortable operating in an agile environment; demonstrated ability to translate business needs into process improvements, define user stories, and manage execution of transformation initiatives.
- Proven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impact.
- Strong analytical and data storytelling skills with the ability to interpret complex information and communicate insights effectively.
- Exceptional collaboration and influencing skills with the ability to build relationships across diverse stakeholder groups.
- Education: Bachelor's degree in Business, Finance, Technology, or a related field required.
- Advanced degree or relevant certifications (e.g., Lean Six Sigma, Agile) preferred. Nice to Have
- Advanced degree or relevant certifications (Lean Six Sigma, Agile) preferred. Compensation & Benefits
- Salary not disclosed