About this role
About the Role As a PLM Pre-Sales Consultant, you will drive the sales process by communicating and demonstrating the business value of Centric PLM. You will partner with Sales to influence customer decisions, differentiate Centric in competitive situations, and position the solution as the preferred choice. You will connect capabilities to measurable business outcomes to help win deals and enable long-term customer success. What You'll Do
- Lead product demonstrations that align with customer workflows, data, and strategic objectives
- Conduct discovery calls to identify customer challenges and opportunities
- Analyze customer business processes, systems, and organizational context
- Translate requirements into compelling solution narratives and user stories
- Identify gaps and propose scalable, value-driven solutions
- Document discovery findings, scope decisions, and opportunity artifacts
- Create demo scripts, tailored datasets, and presentation decks
- Configure and personalize PLM to reflect best practice use cases
- Support RFP/RFI responses and contribute to deal strategy and positioning
- Develop Statements of Work (SOWs), including scope, assumptions, and services estimates
- Build ROI models to quantify business impact/value proposition
- Contribute to marketing initiatives (events, webinars, presentations)
- Develop internal training materials and deliver training sessions
- Participate in product updates: translate, document, and communicate changes into new business processes/use cases
- Conduct IT architecture and HW&SW requirement discussions, including hosting options What We're Looking For
- Strong business process understanding across PLM, Planning, ERP, or Supply Chain
- Deep expertise in R&D processes in Food and Beverage or Cosmetics or Private Label Management at Grocery retail
- Proven ability to map business processes to software capabilities
- Exceptional presentation, storytelling, and communication skills
- Analytical mindset with structured problem-solving ability
- Ability to operate independently in a fast-paced, growth environment
- Entrepreneurial mindset with a strong sense of ownership and initiative
- Ability to manage complex customer engagements with minimal supervision
- Willingness to travel regionally and occasionally internationally if necessary
- Experience across product development, structural packaging, artwork design and regulatory compliance
- Strong domain expertise with CPG including Grocery Retail, Food & Beverage or Cosmetics
- Experience in pre-sales, solution consulting, or enterprise software delivery
- Practical background in using PLM or adjacent enterprise systems strongly preferred
- Demonstration and solution configuration experience preferred
- Technical Skills are a plus: AI Experience, XML programming, HTML, JavaScript, Databases (Postgres, MSSQL, Oracle) Nice to Have
- Demonstration and solution configuration experience is preferred
- AI, XML/HTML/JavaScript, and database experience