About this role
About the Role This Pre-Sales Solution Supervisor, Automation Solution role is responsible for developing and tracking project plans, creating application solutions, and ensuring customer satisfaction through effective communication, report writing, and strong technical knowledge. The position also coordinates with global technical teams to synchronize product information and supports local market development, as well as contributing to product launches and market education. What You'll Do
- Develop new applications and marketing tools
- Develop and maximize relationships with key customers to drive product sales
- Contact with global technical teams to ensure product and application information is synchronized and develop local market
- Support sales team & dealers, including product training and selling tools
- Carry out market education & publicity, including product presentations and building expert teams
- Participate in product registration and new product launches
- Collect & update marketing information, including competitors, market trends, and consumer expectations
- Introduce products in marketing activities such as seminars and workshops
- Provide advanced customer application training and troubleshooting
- Manage your products by applications with high communication skills What We're Looking For
- Master’s degree or above in synthetic biology, cytology, fermentation engineering, bioengineering, biochemistry, microbiology or biologics (education background is preferred)
- Excellent English skills in speaking, reading and writing
- Five years’ related working experience
- Experience in microbial/cell bioprocess development or screening is preferred
- Functional competencies: good attitude, responsible, proactive, continuous learning, and the ability to work with teams to resolve problems
- Strong analytical thinking, ability to prioritize milestones and maintain regular communication with management
- Ability to understand and use complex technical and non-technical documentation, and to meet high-priority deliverables Industry Healthcare