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Pre-Sales / Post-Sales Customer Technical Support

Teradyne
Shanghai, CN; Hefei, CN Posted Aug 26, 2026
On-site

About this role

Opportunity Overview

  • Pre-Sales Customer technical support
  • Post-Sales Customer technical support
  • Technical documentation creation / review
  • Technical demonstration creation, documentation, and presentation
  • Technical presentations to large and small groups of engineers
  • Training course creation and presentation

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

  • BS in Electrical Engineering or equivalent, MS preferred
  • At least 5 years DRAM or NAND test experience (specifying, creating, debugging, and correlating device test programs)
  • Strong English & technical communication skills (both verbal and written)
  • Strong interpersonal skills
  • Understanding of modern memory semiconductor device architectures, specifications, and design considerations
  • Proficiency in C / C++ programming
  • Experience in technical sales environment
  • Located in Hefei or Shanghai
  • Self-motivation, being able to work alone as well as being a part of a team.
  • Ability to "think on your feet" and use a "problem solving mindset" in stressful problem solving scenarios
  • Willingness to travel, domestically / internationally, sometimes on very short notice

Benefits

  • Teradyne offers a variety of robust health and well-being benefit programs, including medical, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.

Job Segment:

  • Job Segment: Application Engineering, Pre-Sales, Field Engineer, Electrical Engineering, Technical Support, Engineering, Sales, Technology

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