About this role
ROLE PURPOSE
A target-driven Pre-Owned Vehicle Sales Executive is required to grow used vehicle sales from the showroom floor. The role exists to achieve monthly pre-owned unit and gross profit targets by selling quality used vehicles, building a personal customer base, and making sure every deal is accurately structured, documented and compliant.
KEY RESPONSIBILITIES
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Achieve monthly pre-owned sales targets for units, gross profit and F&I penetration.
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Prospect actively for new business through walk-ins, online leads, referrals, social media and a personal customer database.
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Greet and qualify customers, present vehicles and conduct test drives.
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Assist with trade-in appraisals and support stock valuation with the Pre-Owned Manager.
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Negotiate and structure deals, and hand over to F&I for finance, warranties, service plans and value-added products.
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Make sure all deal documentation, FICA, deposits and payments are accurate and complete before delivery.
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Coordinate vehicle preparation, roadworthy certificates and licensing so deliveries happen on time.
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Respond promptly to online and portal leads (AutoTrader, Cars.co.za and the company website), and keep the CRM/DMS up to date.
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Follow up after sale to build repeat and referral business and maintain high customer satisfaction (CSI) scores.
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Take part in showroom promotions, events and weekend trading.
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Comply with the CPA, NCA, FICA, POPIA and company policies.
Requirements
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MINIMUM REQUIREMENTS
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Matric (Grade 12)
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2–3 years’ vehicle sales experience in a franchised dealership, with pre-owned experience preferred
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A proven record of meeting sales targets
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Valid Code B (08) driver’s licence and own transport
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Sound knowledge of the vehicle finance process and consumer legislation (CPA, NCA)
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Strong negotiation, communication and customer service skills
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Computer literate, including MS Office and a CRM/DMS
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Professional appearance and a target-driven attitude
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Clear criminal and credit record
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ADVANTAGEOUS
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A sales or marketing qualification, or NQF 4 Motor Sales
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Experience using dealer management systems and lead portals
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An existing customer network on the East Rand
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Experience with trade-in valuation using TransUnion or Lightstone