About this role
Pre-Disbursement Agent - Warri
We empower individuals with access to credit, simple payments solutions, high-yield investment opportunities and easy-to-use tools for personal financial management. Carbon is headquartered in Lagos, Nigeria. We are a global company of over 90 employees with operations in Nigeria, Ghana and Kenya
Pre-Disbursement Agent - Warri
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Delta
- City Warri
- Job Field Customer Care, Success and Service
Responsibilities
- Conduct physical visits to applicants' residential and business addresses.
- Confirm the authenticity of applicants' home and business addresses.
- Assess the applicant's business operations, income-generating activities, and repayment capacity.
- Interview applicants, guarantors, neighbors, or business associates where necessary to validate information provided.
- Identify potential risks, inconsistencies, or fraudulent information during field investigations.
- Capture geolocation coordinates and photographs of applicants, businesses, and collateral as required.
- Complete field verification reports accurately and submit them within the required turnaround time.
- Ensure all Know Your Customer (KYC) and regulatory requirements are met before loan approval.
- Escalate suspicious applications or cases that require further investigation.
Requirements
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Strong investigative and analytical skills.
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Excellent verbal and written communication.
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Good interpersonal and negotiation skills.
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High level of integrity, honesty, and professionalism.
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Ability to identify inconsistencies and potential fraud.
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Strong attention to detail.
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Good report writing and documentation skills.
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Nice to Have
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Experience in microfinance or digital lending
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Knowledge of CBN debt collection guidelines