About this role
Pre-Disbursement Agent
Carbon is a pan-African digital bank with a mission to provide friction-free finance to its customers. Carbon promises to play a fundamental role in its customers’ lives wherever they are, with flexible solutions. We pride ourselves on our efficiency and with just $10mm of equity raised in 2015, we have disbursed over $100m in loans and earned more than $30mm in revenue over the last 2 years. Carbon has operations in Ghana, Kenya, and Nigeria, supported by a talented team spread between Lagos, Nairobi, London, Argentina, and Palo Alto so we operate with a remote-first mindset.
We are recruiting to fill the position below:
Location: Abuja
Responsibilities
- Conduct physical visits to applicants' residential and business addresses.
- Confirm the authenticity of applicants' home and business addresses.
- Assess the applicant's business operations, income-generating activities, and repayment capacity.
- Interview applicants, guarantors, neighbors, or business associates where necessary to validate information provided.
- Identify potential risks, inconsistencies, or fraudulent information during field investigations.
- Capture geolocation coordinates and photographs of applicants, businesses, and collateral as required.
- Complete field verification reports accurately and submit them within the required turnaround time.
- Ensure all Know Your Customer (KYC) and regulatory requirements are met before loan approval.
- Escalate suspicious applications or cases that require further investigation.
Requirements
- Strong investigative and analytical skills.
- Excellent verbal and written communication.
- Good interpersonal and negotiation skills.
- High level of integrity, honesty, and professionalism.
- Ability to identify inconsistencies and potential fraud.
- Strong attention to detail.
- Good report writing and documentation skills.
Nice to Have:
- Experience in microfinance or digital lending
- Knowledge of CBN debt collection guidelines.
Application Closing Date
Not Specified.