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Postal Clerk

Bayt
Remote Posted Oct 13, 2026
Remote

About this role

Postal Clerk

Role Title: Postal Clerk

Role Type: Contractor

Location: Remote

Time Commitment: 15-25 hours/week, short-term project

micro1 is looking for Postal Clerks to help evaluate and improve AI systems on postal service topics. You’ll use your front-counter experience to check that questions sound like real customers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

  • Review sample postal questions and flag any that don’t sound like what real customers ask.
  • Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels.
  • Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics.
  • Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
  • Share clear written feedback with the project team, working asynchronously.

Required Qualifications

  • Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate)
  • 1+ years helping customers in person at a post office counter
  • Working knowledge of mail classes, shipping options, postage, tracking, and change of address
  • US-based
  • Able to start quickly and commit 15-25 hours/week
  • Clear, precise writing

Not a fit: Mail carrier, mail processing, or private shipping store experience alone

Nice to Have

  • Experience with international mail and customs documentation
  • Experience handling missing or damaged mail claims
  • Experience creating guides, FAQs, or training materials
  • Experience helping a diverse range of customers, including rural and non-English-speaking communities

Skills

  • Mail classes and shipping options, Postage fees and shipping labels, Package tracking and missing mail searches, Change of address and mail forwarding, International mail and customs forms, Retail customer service

  • This job post has been translated by AI and may contain minor differences or errors.

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  • United States

  • Remote

  • 10 Open Positions

  • Contractor

  • 500 Employees or more · Scientific Research & Development

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  • Job description

  • Role Title: Postal Clerk

  • Role Type: Contractor

  • Location: Remote

  • Time Commitment: 15-25 hours/week, short-term project

  • micro1 is looking for Postal Clerks to help evaluate and improve AI systems on postal service topics. You’ll use your front-counter experience to check that questions sound like real customers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

  • Scope of Work

  • Review sample postal questions and flag any that don’t sound like what real customers ask.

  • Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels.

  • Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics.

  • Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.

  • Share clear written feedback with the project team, working asynchronously.

  • Required Qualifications

  • Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate)

  • 1+ years helping customers in person at a post office counter

  • Working knowledge of mail classes, shipping options, postage, tracking, and change of address

  • US-based

  • Able to start quickly and commit 15-25 hours/week

  • Clear, precise writing

  • Not a fit: Mail carrier, mail processing, or private shipping store experience alone

  • Nice to Have

  • Experience with international mail and customs documentation

  • Experience handling missing or damaged mail claims

  • Experience creating guides, FAQs, or training materials

  • Experience helping a diverse range of customers, including rural and non-English-speaking communities

Skills

  • Mail classes and shipping options, Postage fees and shipping labels, Package tracking and missing mail searches, Change of address and mail forwarding, International mail and customs forms, Retail customer service

  • This job post has been translated by AI and may contain minor differences or errors.

  • Easy Apply

  • Email to Friend

  • Complete Questionnaire

  • Attach a Cover Letter

  • Email to Friend

  • Send Me Similar Jobs

  • Send Me Similar Jobs

  • Save

  • Follow This Company

  • Unfollow This Company

  • Print

  • Report this job

  • Share

  • Email

  • Messenger

  • WhatsApp

  • WhatsApp

  • X

  • Facebook

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