POS Manager

POS Manager Oslo Boutique - Norway

Position

Do you wish to join the House of Dreams?

In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.

You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:

Create Passionately

Craft together with joy

Excel for ultimate luxury

Lead with audacity

Cultivate Triumphant inclusivity

Commit and act to re-enchant the world.

Design your dreams with Dior.

Your Impact:

As a POS Manager for Parfums Christian Dior at Oslo Boutique in Steen&Strøm, you will be responsible to deliver retail excellence in customer service, store operations, as well as engaging & driving your teams towards our business goals. This role requires excellent leadership skills, client relationship management, and operational efficiency to provide a luxury experience that aligns with Dior's standards.

Position

• Drive & Motivate the team to reach daily goals

• Lead Daily brief with targets & focus & including Trainings on novelties / top sellers, presentation of retail activation initiatives…

• Weekly target & development action plan for each team member driving them toward our team goal & developing individual strengths

• Monthly counter brief recapping on priorities & achievements vs target

• Develop team to deliver retail Excellence

• Master knowledge on the brand, products & services, leveraging all retail educations tools

• Recruit & Develop durable relationships with clients through relevant clienteling actions in store & remotely

• Apply standards operation procedures for all retail processes (stock intake, inventory, purchase registration…)

• Monitor customer satisfaction KPIs (NPS, Mystery shopping) & develop action plans to improve our performance

• Lead POS Operations focusing on efficiency & productivity

• Responsible for effective stock management (implementing inventories, replenishments, cycle counts according to guidelines)

• Ensure monitoring of OOS & replenishment to delivere relevant alerts / inputs to Retail operation & supply team

• Plan efficiently shifts according to store traffic & sell-out potential per hour/day/week/month

• Monitor stock of Point of sales material (gifts, samples art of gifting) & testers to ensure sufficient levels & efficient use

• Promote Dior desirability & growth on the point of sale

• Responsible to implement merchandising guidelines & the POS and promptly alert on any issue / maintenance needed

• Develop strong relationships with retailers teams & management to make Dior best in class partner for the department store

• Identify & report of relevant business opportunities on the point of sales on a daily basis (results, action plan, competitor monitoring)

• • The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects

• This is a full time position on temporary contract for a maternity cover in period 1st of September for a duration of min. 1 year.

Profile

• Passionate retail leader with significant management experience ideally in Beauty / Luxury

• 8-10 years of previous professional experience with proven track record of delivering results in a competitive retail environment

• Norwegian and English proficiency, any other language is a plus

Soft skills that align with our values:

Create Passionately:

· Resourceful

· Resilience

Lead with Audacity:

· Exemplary Leadership & People Management Capacity

· Assertive & Proactive

Craft Together with Joy:

· Teamwork & Collaboration

· Communication & Interpersonal skills

Cultivate Triumphant Inclusivity

· Integrity

· Empathy

Excel for Ultimate Luxury:

· Attention to detail

· Numeracy/Analytical

Commit & Act to re-enchant the world:

· Adaptability

· Problem Solving

Additional information

Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.

At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.

Additional information for internal candidate

Are you an LVMH employee? Please apply at: WORK @LVMH – Voices

Recruitment steps

RECRUITMENT STEPS

· Submit your application via our website. A recruiter will review your application. If your profile aligns with the requirements defined by our Hiring Team, you will be contacted for an initial HR interview. Subsequently, you will have subsequent interview with Training and Retail Director

• The process outlined above is subject to change based on the company's evolving business needs.