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Portfolio Administrator Assistant

Parvana
Cape Town, Western Cape, South Africa Posted Oct 14, 2026
Full-time

About this role

Location: Cape Town (Gardens) | Work Type: Office Based | Job ID: J107158

About our client:

With an impressive track record dating back over 80 years, our client manages a diverse portfolio of residential, industrial and commercial properties. Founded on the principles of trust, quality and value, you will be joining a company known for their professionalism and expertise surrounding the dynamic property industry.

What you will be doing:

  • Handle all tenant queries, correspondence, complaints, and coordinate move-in/move-out processes.

  • Draft, coordinate, load, and update all lease agreements, renewals, amendments, addendum's, warnings, and notices on the MRI system.

  • Ensure accurate records are maintained, track tenancy/vacancy schedules, and ensure FICA compliance for all tenants.

  • Assist with rental escalations, follow-ups on arrears, and general collection support.

  • Assist the Portfolio Manager with general oversight, organize filing, and update the MRI system.

  • Liaise and coordinate with external sub-contractors.

  • Handle parking tracking, enquiries, and general administration.

  • Assist with secretarial duties, switchboard cover, and preparing refreshments when needed.

What our client is looking for:

  • Exceptional attention to detail and accuracy is required.

  • Excellent written and verbal English communication skills are essential.

  • Must possess strong interpersonal skills for professional engagement with stakeholders (tenants, contractors, colleagues).

  • A proactive, positive, and hands-on approach is necessary, with a willingness to support the team.

  • Ability to work effectively in a structured, deadline-driven environment.

  • Must be a strong team player.

  • High level of computer literacy is essential, with an eagerness to adopt new technology.

  • Prior experience in property management administration and/or familiarity with the MRI system is advantageous.

For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers

Requirements

  • Portfolio Administrator, Property management, Cape Town, Lease agreements, Tenant administration, MRI system, FICA, Rental arrears, Attention to detail, Interpersonal skills, Deadline-driven

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