Pool & Beach Manager

Delano Dubai

At Delano Dubai, we believe exceptional hospitality is about creating experiences that feel effortless, memorable & distinctly personal.

We're looking for a passionate, confident & hands-on Pool & Beach Manager to lead our pool and beach operations, creating an atmosphere where exceptional service, attention to detail & vibrant energy come together.

This is an exciting opportunity for a hospitality professional who understands luxury lifestyle experiences, leads with personality & knows how to create memorable moments for every guest.

What You'll Be Doing

Guest Experience & Operations

• Oversee the daily operations of our pool & beach areas, ensuring a seamless, elevated guest experience.
• Create a welcoming, vibrant atmosphere that reflects Delano's distinctive personality & service philosophy.
• Maintain exceptional standards of presentation, cleanliness, comfort & guest safety.
• Anticipate guest needs, handle feedback with confidence & ensure every interaction feels personal.
• Coordinate closely with Food & Beverage, Housekeeping, Engineering, Security & other operational teams.
• Ensure smooth management of loungers, cabanas, reservations, guest arrivals & peak-period operations.

People Leadership

• Lead, coach & inspire the pool and beach team to deliver consistently exceptional service.
• Build a positive, collaborative team culture where colleagues feel empowered to take ownership of the guest experience.
• Oversee team scheduling, training, performance & day-to-day operational briefings.
• Identify development opportunities & support the growth of team members.

Commercial & Operational Excellence

• Work closely with the Food & Beverage team to maximise pool and beach revenue opportunities.
• Support the development of guest experiences, promotions & seasonal initiatives.
• Monitor operational performance, guest feedback & service standards, identifying opportunities for improvement.
• Manage departmental resources, supplies & operating costs responsibly.
• Ensure compliance with health, safety, hygiene & emergency response procedures.

Why Join Us

At Delano, you'll be part of a team that brings a fresh perspective to luxury hospitality, where creativity, individuality & genuine connections are celebrated.

You'll have the opportunity to lead one of Dubai's distinctive beachfront experiences, shape memorable guest moments & grow your career within a global family of hospitality brands.

Bring your personality. Lead with confidence. Create experiences worth remembering.

Qualifications

• What We're Looking For
• Previous experience in a Pool & Beach Manager, Beach Club Manager, Assistant Outlet Manager or similar leadership role within a luxury hotel, resort or premium lifestyle venue.
• Strong understanding of luxury pool and beach operations, guest experience & service standards.
• A natural leader who can motivate teams, build relationships & lead by example.
• Excellent communication, interpersonal & guest recovery skills.
• Commercial awareness, with an understanding of revenue opportunities and operational efficiency.
• Confident working in a fast-paced, high-energy environment.
• Strong organisational skills, attention to detail & a proactive approach to problem-solving.
• Flexibility to work shifts, weekends & public holidays as required.

Additional Information

Why Join Us:

• The opportunity to embark on an exciting career in a company that is taking off!
• Ennismore’s values and fast-growing environment
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
• The opportunity to challenge the norm and work in a rewarding environment, building global brand
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work