About this role
Job Summary
Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects.
Job Accountabilities
- Key Accountabilities 1.Participate in Digital Servicing, automation, system enhancement and process improvement projects. Role and Responsibilities including: Perform process review and opportunity identification. Liaise and coordinate with superior and IT or system support. Assist superior in participating project meeting. Assist superior in prepare system/business requirement and business process review. Prepare test script and perform User Acceptance Testing Prepare sign off docume