PMS Consultant

About the Role Litera is seeking a PMS Consultant to lead the successful implementation of our legal practice management software (PMS) for law firms and corporate legal teams. You will guide project delivery, act as a subject matter expert on legal finance operations, and coordinate with cross-functional teams to ensure a smooth handover to business-as-usual support. What You'll Do

• Lead the successful implementation of Litera PMS for customers and guide other consultants on implementations with finance dependencies
• Serve as SME on the financial operations of a legal services business
• Participate in key customer meetings (kickoffs, escalations, project meetings)
• Create and/or complete documentation for customer-specific configurations (advanced/technical)
• Oversee PMS migrations and provide sign-off before go-live
• Manage handover from project delivery to BAU support with appropriate sign-off
• Advise Support on legal finance issues as needed
• Support Sales in customer meetings requiring expertise in legal finance management, migrations, and integrations
• Collaborate with Product Management to inform development decisions
• Engage with customers to maximize usage and value of the PMS
• Share knowledge to increase internal competency related to legal practice management software
• Make recommendations on optimal use of the Peppermint solution
• Provide management with regular, timely updates What We're Looking For
• Significant experience implementing software solutions in law firms or other regulated environments
• Proven consultancy experience in professional services or fee-earning environments
• Strong knowledge of financial processes and systems, ideally legal finance systems and related regulations
• Ability to identify, prioritize, and close gaps in delivery and post-delivery processes and documentation
• Advanced understanding of Peppermint software functionality (on-the-job development acceptable)
• Degree level qualification (business or technology) or equivalent experience; professional memberships (ILFM, Lexel, ICO, accountancy qualifications) are a plus
• Ability to write technical documentation and follow standard methodologies
• Experience supporting pre-sales activities in a Consultancy role
• C-level client-facing experience
• Strong technical ability to implement functionality into software
• Deep understanding of how law firms operate, with awareness of challenges and opportunities
• Experience working with partners and 3rd party vendors
• Excellent written and verbal communication, problem solving, and a tenacious attitude Nice to Have
• Prior experience with Peppermint (advanced) and willingness to learn on the job Compensation & Benefits
• Salary range: $80,000 – $95,000 annually
• Comprehensive benefits: health, dental, and vision insurance; 401(k) with company contribution; incentive and recognition programs; generous paid time off; and a supportive work-life balance
• Global, dynamic, and diverse team with growth opportunities