PMO Center of Excellence

PMO Center of Excellence - American Express Careers

Job Description

About Global Real Estate & Workplace Experience (GREWE)

Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, and airport lounges. The global GREWE team is comprised of ~100 Amex full time staff that leverage ~5,000 contractors and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise. GREWE’s key priorities include:

GREWE Vision: Provide the world’s best workplace experience for every colleague, at every site, every day

GREWE Mission: Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring environments at a competitive cost

Strategic Priorities:

Portfolio: Best buildings in the best places at the most competitive costs

Environment: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brand

Hospitality: Frictionless experiences for colleagues across moments that matter

Operations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate risk

The role: PMO Center of Excellence

This role will focus on advancing a PMO Center of Excellence for Design & Construction, working with the design and construction team to focus on standards, tools, and resources necessary to drive consistency across the department.

Responsibilities

• Organize and host the PMO Center of Excellence, coordinating the development of a governance framework that promotes consistent project delivery across Design & Construction.
• Drive process standardization by defining structured workflows for the Design and Construction group to evolve governance requirements, roles, responsibilities, and project controls documents.
• Support the development of standardized documentation by structuring best practices with the Design and Construction team to deliver templates, tools, and processes.
• Partner with the teams and SMEs to establish methods to improve standard project controls, including schedules, budgets, reporting, compliance documentation, risk management, and performance metrics.
• Establish documentation standards to ensure Design & Construction platforms are consistent, efficient, intuitive, and structured to enable effective reporting and portfolio-level visibility.
• Partner with a Community of Practice to drive the develop practical playbooks, implementation guides, and tools that translate PMO standards into consistent day-to-day execution.
• Distribute standards, playbooks, templates, and training materials to ensure internal teams and external partners understand and consistently apply PMO governance requirements.
• Promote adoption and organizational capability through supporting training and knowledge sharing, and stakeholder engagement, reinforcing consistent PMO practices across the department.

Qualifications

• Required Minimum

Education

• University/Bachelor’s degree or equivalent experience in Project Management focusing on Real Estate and design and/or construction.
• Required Years of Related

Experience

• 5+ years’ work experience project management controls, owners representation, project communications, with a clear understanding of the project process, controls and compliance.

• About American Express

• At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

• As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

• For a full list of Team Amex benefits, visit our Colleague

Benefits

• Site.

• American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

• We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

• Job Info

• Job Identification 26014098

• Job Category Project Management

• Posting Date 09/30/2026, 09:46 AM

• Apply Before 10/21/2026, 01:00 AM

• Degree Level Bachelor's Degree

• Job Schedule Full time

• Locations AMEX World Financial Center, New York, NY, 10285, US; 1331 Spring Street, Atlanta, GA, 30309, US

• (Hybrid)

• Salary Range $103750 - $174750 annually + bonus + benefits

• Career Area Operational Risk Management and Control Management

• EXPERIENCE THE POWERFUL BACKING OF AMERICAN EXPRESS.

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