Platform Product Manager

Job title: Platform Product Manager

About the Role Bonfire's Platform group builds the systems that connect players to the studio: analytics that reveal how people play, community tools that shape how they connect, and marketing and messaging infrastructure that determines when, where, and how we show up for them. This role focuses on the shared platform systems and tools that enable teams to make better decisions and deliver better player experiences at scale. You won't own game feature development or monetization strategy, but you will shape the foundation behind Arkheron and future projects.

What You'll Do

• Own product direction for platform systems that enable and support player-facing experiences, shaping roadmap, priorities, and long-term vision.
• Translate player behavior into action by partnering with analytics and insights to turn telemetry, experimentation, and qualitative signals into clear product opportunities.
• Prioritize ruthlessly by weighing player value, studio leverage, and technical investment to decide what to build, what to buy, and what not to do.
• Define requirements for platform capabilities (such as messaging, campaigns, triggers, segmentation, and experimentation) used by game and publishing teams to deliver customer-facing experiences.
• Shape how the studio interacts with players at scale through shared systems and tooling, without setting game design or monetization strategy.
• Connect platform investments to measurable outcomes — such as improved onboarding, healthier communities, and better retention — by enabling teams with better data, tools, and workflows.
• Partner with engineering and technical leads to scope solutions, evaluate tradeoffs, and ensure systems are scalable, maintainable, and fit for long-term use.
• Collaborate with Arkheron’s development team by advocating for platform capabilities that unlock options and flexibility, without prescribing creative or gameplay decisions.
• Design for internal users by working hand-in-hand with design and UX to build tools that are intuitive, efficient, and enjoyable for developers to use.

What We're Looking For

• 5+ years of experience in product, analytics, or a data-driven role, with 2+ years shaping platform, infrastructure, or internal tooling products that support customer-facing outcomes.
• Think naturally in player journeys and customer interactions, while working on systems rather than direct game features.
• Use data to guide decisions, with strong instincts around metrics, telemetry, experimentation, and identifying meaningful signals versus noise.
• Bring hands-on experience with martech and player engagement systems (campaign engines, triggers, segmentation, attribution, messaging workflows).
• Understand modern community ecosystems (Discord integrations, bots, role systems) and how tooling choices shape player behavior and culture.
• Are fluent in engineering concepts and tradeoffs, comfortable discussing APIs, data pipelines, telemetry, and build-vs-buy decisions with technical partners.
• Balance competing inputs from game teams, publishing, analytics, and design — and can prioritize clearly when everything feels important.
• Communicate with clarity and empathy, building strong relationships across disciplines.

Compensation & Benefits

• The base salary range for this role is USD 196,500 - 247,133 per year.