Platform Engineer – ServiceNow (Global Role)

Platform Engineer – ServiceNow (Global Role)

We are looking for an experienced ServiceNow Platform Engineer to design, build, integrate, secure, and optimize enterprise-scale ServiceNow solutions. This is a global role working closely with our CTO office, architects, product leaders, and customers to deliver next-generation AI-powered workflows, automation solutions, and platform innovations.

Key Responsibilities

• Engineer and support ServiceNow platform capabilities across development, testing, and production environments.

• Design and develop scalable solutions using App Engine, Flow Designer, Workflow Studio, Integration Hub, and scoped applications.

• Build and maintain enterprise integrations using REST, SOAP, Scripted REST APIs, MID Servers, ETL, and external data connectors.

• Implement AI-driven capabilities leveraging Virtual Agent, Now Assist, AI Search, AI Agents, and intelligent automation.

• Ensure platform security through role-based access controls, OAuth, SSO, MFA, encryption, and secure integration architecture.

• Optimize platform performance, scalability, reliability, and technical health.

• Support DevOps, CI/CD pipelines, release management, upgrades, testing, and governance.

• Collaborate with global stakeholders, architects, cybersecurity teams, and business leaders to deliver innovative solutions.

• Required Skills & Experience

• 5+ years of hands-on ServiceNow platform experience.

• 8+ years of overall experience in platform engineering, enterprise applications, integration, or automation.

• Strong expertise in:

• Workflow Data Fabric (WDF)

• Integration Hub & Workflow Studio

• Flow Designer

• REST/SOAP APIs

• MID Server

• JavaScript & Glide APIs

• Import Sets & Transform Maps

• Security & Authentication Frameworks

• Experience implementing AI, conversational AI, or intelligent automation solutions on ServiceNow.

• Proven experience delivering complex ServiceNow implementations in enterprise environments.

• Certifications

• ServiceNow Certified System Administrator (CSA) – Mandatory

• Certified Application Developer (CAD) – Mandatory

• ServiceNow Certified Technical Architect (CTA) – Preferred

• Additional CIS certifications highly desirable

• Preferred Experience

• ServiceNow AI, Virtual Agent, Now Assist, CMDB, Security, and Performance Analytics.

• Cloud integrations, API Gateways, ESB/iPaaS platforms, RPA, or event-driven architectures.

• Experience with IoT, OT, robotics, connected assets, or physical AI environments is an added advantage.

• Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

• Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

• Choose your future. Choose Atos.

• Apply now »

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