About this role
Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
Job Description
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Responsible as main interface with EDL counterpart and customer with effective coordination internally in addressing issues.
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Responsible on managing customer orders for complex projects from start to delivery. Ensure smooth coordination with all relevant stakeholders and operations.
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Analyze sales forecast with sales team.
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Analyze customer demand and customer pull pattern for inventory control at plant and external warehouse
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Minimize overhanging materials.
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Maintain, check and ensure accuracy of demand loading in SAP for MRP run to fulfill customer requirement based on priority.
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Prepare production schedule with the objective of:
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BPS principles
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Meeting customers’ demands and achieving 100% daily attainment
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Optimizing utilization of manufacturing resources (e.g. minimizing set-up or conversion losses)
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Controlling inventory accuracy
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Tracking daily schedule vs. production actual output
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Attend Daily Leadership Routine (DLR) on order fulfillment, critical supply materials and operation related.
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Coordinate raw material issues with LOP Procurement Planner in affected Value Stream & SMT Value stream.
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Set priorities with the operational logistic section on the movement of finished products for timely shipment.
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Coordinate shipment arrangement with EDL counterpart or customers. Strategic planning to minimize special premium cost (e.g. change of ship mode or service level) to support situation requirement.
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Work on special freight claims and OT (overtime) claims due to customer short lead-time pull-in request.
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Prepare reports e.g. Delivery Performance, Attainment report etc. as and when needed.
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Support activities related to Bosch Production System (BPS), e.g. Pull System, Leveling and EPEI for continuous improvement.
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Execute production planning by using Procon Planning Tool.
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Strong expertise in planning and initiate or support Automation report i.e Power BI dashboard, RPA etc for process efficiency and effectiveness.
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Work together and support each other within LOG. Support and work towards achieving the departmental goal.
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Perform any other duties assigned by immediate superior from time to time.
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Mentor and guide junior planners as and when needed.
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Senior Planners lead and coordinate cross-functional problem-solving efforts to address operational issues and maintain on-time delivery and customer satisfaction.
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Escalate customer order fulfillment issues that affect a single Value Stream (Level 1).
Qualifications
- Bachelor's Degree in Business Administration, Supply Chain, Logistics, or related fields.
- 3 - 5 years of experience in order management, production planning, supply chain, or related functions.
- Proficient in Microsoft Office applications, particularly Excel; SAP/ERP knowledge is an advantage.
- Strong communication, interpersonal, and problem-solving skills.
- Detail-oriented, customer-focused, and able to work under tight deadlines.
- Able to work independently and collaborate effectively with cross-functional teams.
- Proactive with a strong sense of urgency and commitment to delivering excellent customer service
Additional Information
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Leave Entitlement e.g: Annual Leave, Medical Leave and etc
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Company Insurances and etc