About this role
Job title: Pisos y Ama de Llaves
The Public Areas Attendant (Pisos y Ama de Llaves) is responsible for cleaning, tidying and maintaining the hotel's public areas to ensure a safe and exceptional guest experience. You will work across corridors, entrances, elevators, bathrooms, lobby, transit zones and exterior areas, ensuring spaces are spotless and well organized.
What You'll Do
- Clean and tidy assigned public areas: corridors, entrances, elevators, bathrooms, lobby, transit zones and exterior areas.
- Replenish consumables and amenities in public bathrooms and other common areas, following department standards.
- Immediately report any malfunctions or incidents to the Housekeeping Manager or maintenance.
- Manage waste removal from public areas and keep containers clean according to procedures.
- Support the department in additional tasks such as window cleaning, furniture, exterior areas or special events.
- Keep the cart and work equipment organized, ensuring adequate stock and compliance with safety norms.
What We're Looking For
- Education: Secondary Education (ESO). Valued training in cleaning or maintenance of common areas.
- Languages: Spanish (other languages valued).
- Specific knowledge: Cleaning techniques and proper use of products; hygiene, safety and basic equipment handling.
- Organization, speed, discretion and service orientation.
- Experience: 1 year in a similar role in hospitality or cleaning services.
Compensation & Benefits
- My MeliáRewards: Participate in our exclusive loyalty program with benefits and advantages.
- My MeliáBenefits: Flexible compensation and exclusive discounts on a wide range of products and services, promoting an active and healthy lifestyle.