PINK Supervisor-Vaughan Mills

PINK Supervisor-Vaughan Mills

A Victoria’s Secret & Co PINK Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a PINK Manager. This role reports to the Store Manager or PINK Manager, as assigned.

Key Responsibilities

The PINK Supervisor ensures a strong customer and brand environment by supporting a store that delivers a compelling and consistent PINK experience. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the PINK Supervisor is responsible for executing and maintaining:

• Visual execution within the PINK business

• Product storytelling and selling behaviors that bring the brand to life

• Sales floor and fitting room standards (if applicable)

• Category-level execution aligned to brand priorities and direction

• Partners with Operations Leaders to ensure product availability and readiness

• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution

• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

• Store Leadership Expectations

• Leading and demonstrating company values

• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.

• Coaching & development of associates

• Executing Daily Work Force Management actions to manage labor hours

• Maintaining visual merchandising standards.

• Collaborating with Sales Leadership Teams to ensure seamless execution

• Leading and modeling behaviors that link to leadership competencies.

• Demonstrating and leading company policy and procedures.

• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing.

• Minimum

Salary

24.20

• Maximum

Salary

29.35

• VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

• Your Experience

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty

• Demonstrates excellent merchandising skills.

• Experience with influencing cross-functional partners in informal and formal settings

• A sense of self-awareness with an interest in seeking feedback to improve and develop.

• Ability to work nights, weekends, and a flexible schedule.

• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks.

• Ability to use technology (headsets, mobile devices, computers).

• Experience directing other individuals in the performance of their job duties preferred

• 1+ years of retail leadership experience preferred

• We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law.

• An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada.

Benefits

• Paid parental leave to bond with your new addition

• 401(k) savings plan with company match

• Merit increases and performance bonuses

• On-the-spot recognition and rewards for a job well done

• Employee stock purchase program

• Merchandise discounts

• Medical, dental, vision, and pharmacy coverage

• Tuition reimbursement

• Commuter benefits

• Competitive pay

• Flexible scheduling

• 40% merchandise discounts & free product

• Employee Assistance Program, including those who live with you

• Growth Opportunities

• Commuter benefits

Location

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Why do our people love working here?

Previous

Working for VS&Co has taught me so much about business leadership. You’ll be thankful and proud that you have been able to be a part of this organization and the opportunity to grow my career here!

David C. District Manager

Building genuine connections with your team is just as important as the connections we make with our customers. A team’s culture truly impacts the customer experience and plays such a huge part in overall store performance. A strong and positive culture benefits everyone

Libby L. Store Manager

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Building genuine connections with your team is just as important as the connections we make with our customers. A team’s culture truly impacts the customer experience and plays such a huge part in overall store performance. A strong and positive culture benefits everyone.

Libby L. Store Manager

Previous

The strength of the team is each individual member. The strength of each member IS THE TEAM!

I will be going on my 29th year of employment this May 2026. I enjoy my job but I have to say over the 29 years, I’ve seen a lot of changes! My experience has allowed me to see both good and challenging moments in the business, but no matter what we’ve always gotten the work done. I love the people I work with and have made a lot of friends. My favorite thing about this job is having goals and challenges along the way. All in all, I have enjoyed my years with the company.

Laraine L. Merchandise Processor

In my 28 years at VS&Co, I have experienced many positive changes within the company. I started at the company in 1996 and I have spent most of my career in the Active Panties department. Over the course of my career, I have been a trainer, back up group lead, and worked in almost every department in DC4. I have always appreciated the support I have recieved – in 1995, while working at DC4 through a 3rd party, I lost my apartment and belongings in a fire. DC4 stepped up and helped me come out of a that devastating loss I experienced. I have enjoyed my time here and this role.

Pamela M. Merchandise Processor

I was hired in 2014 as a seasonal MP during fall peak season at DC5. Once I was converted to a core associate, I joined the training team and learned I’m very passionate about helping others learn new skills and become successful. The leaders of the training team saw my passion and helped me develop the skills necessary to become a training facilitator. I am very grateful to have had mentors who helped me grow as a leader and achieve my career goals. To help me continue to develop my skills, I also had access to classes offered by the Learning and Development teams. In 2017 I became a core operations group lead , and I am now a core operations supervisor at DC6.

I love this company and my job! I love our culture and am very passionate about our core values. I have never worked for a company that cares about associates the