About this role
Role Overview
Join CDS Global as a Customer Service Representative and play an important role in delivering helpful, reliable support to our customers. In this role, you’ll assist customers with questions and requests, resolve issues with care and accuracy, and help create a positive experience with every interaction.
This is an on-site/hybrid/remote, temporary/regular position in location, ideal for someone who enjoys helping others, communicates clearly and can navigate customer needs with patience and professionalism in a fast-paced environment.
Key Responsibilities
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Qualifications
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Physical & Scheduling Requirements
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Mandatory Training: TK
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Work Location: TK
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.
Compensation
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Benefits
CDS Global offers a competitive benefits package to eligible employees, including:
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Health coverage: Two medical plan options—High Deductible and Traditional—plus comprehensive dental and vision plans.
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Time off and protection: Generous PTO, holiday pay, basic and voluntary life insurance, AD&D insurance, and short- and long-term disability coverage.
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Retirement: A 401(k) retirement savings plan that allows employees to begin contributing immediately.
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Wellness and development: Wellness and tuition reimbursement programs.
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Family support: Paid parental leave for eligible new parents.
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Child and dependent care: Up to $750 per month in reimbursement for qualified child and dependent care expenses for eligible full-time employees.
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Additional Information
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Post-offer, pre-employment background checks are conducted on qualified candidates. Pre-employment drug and/or health screenings may be required for some positions.