Phlebotomist - Laboratory

Overview

OFFERING A $2500 SIGN ON BONUS! Perform venipunctures and skin punctures competently and expediently from patients of all ages; enters or retrieves test orders in the laboratory information system; instructs patients on how to properly collect urine and other specimens; processes specimens for testing in-house and for reference lab testing. Other responsibilities include phone calls, result query, printing/faxing, and assist with other laboratory related duties as assigned.

Responsibilities

• Phlebotomy

• Understands process to identify test requirements.

• Uses laboratory information system for test ordering.

• Verifies information and tests ordered via the information system against requisitions, and clarifies questions with provider's offices or nursing departments when necessary.

• Has working knowledge of standing order process.

• Adjusts approach to patients and families in accordance with age group.

• Consistently draws blood competently and expediently with as little patient discomfort as possible.

• Maintains knowledge of specific specimen requirements, and follows the correct order of draw based on tube type and special handling of tests. Utilizes proper resources for obtaining specimen requirement information.

• Is able to obtain blood samples from patients of all ages whether outpatient or inpatient.

• Supports and reassures patients during procedures.

• Follows lab procedure for patient identification and labels samples accurately.

• Uses a combination of verbal communication with inpatients along with the mobile laboratory information system barcode device, to retrieve orders and print labels at the patient bedside, ensures positive patient identification.

• Prioritizes STAT orders, scheduled orders, and outpatients.

• Accurately and expediently processes specimens delivered to the lab.

• Assists in training new phlebotomists/aides, as assigned by Supervisor or Director.

• Lab Aide

• Assists Medical Technologists as necessary.

• Knows how to print patient demographic sheets to send to reference lab when required.

• Processes specimens for reference labs.

• Understands the different tubes and labeling requirements for each reference lab.

• Knows how to complete paperwork for each reference lab.

• Knows how to determine specimen requirements for tests sent to each reference lab.

• Bags and stores specimens at appropriate temperatures for reference lab tests.

• Has specimens ready for courier pickup at scheduled times.

• Maintains training for IATA Specimen packaging and shipping.

• Clerical / Administrative

• Completes and processes a variety of forms. Obtains pre-authorizations and patient signatures.

• Answers phone calls professionally and politely.

• Knows how to place calls on hold and transfer calls as necessary.

• Understands when to answer questions and when to refer callers to a technologist or supervisor.

• Uses laboratory information system for result query and report printing.

• Knows how to use the hospital information system to fax results.

• Ensures blood drawing stations are clean and well stocked.

• Understands which patient services are to be charged venipuncture charge.

• Reviews requisitions for order entry accuracy, following established protocol.

• Safety, Quality Control & Compliance

• Adheres to current documentation standards and policies.

• Releases results only to authorized individuals.

• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.

• Follows standard precautions at all times.

• Discards sharps into a rigid sharps container.

• Uses personal protective equipment appropriately and when needed.

Qualifications

• High School graduate or equivalent required.

• 12-18 months medical/technical experience desired.

• Phlebotomy or Medical Assistant certificate preferred; (ASCP preferred)

• BLS Certification (obtained within 3 months of hire.)

• Prior phlebotomy experience or completion of approved phlebotomy program required

• Ability to work independently.

• Ability to adhere to deadlines and manage changing volumes.

• Strong computer ability desired.

• Excellent communication and interpersonal skills required.

• Proven experience working with the public.

• applicant must be honest, dependable, able to multi-task, and be detail oriented.