Pharmacy Technician

Pharmacy Technician

Pharmacy Technician

• Job Type Full Time , Remote
• Qualification BA/BSc/HND
• Experience
• Location Lagos
• Job Field Pharmaceutical

About the Role

• We’re hiring a qualified Pharmacy Technician to provide remote customer and patient support.
• You’ll be the first point of contact for customers with questions about medications and orders.

What You’ll Do

• Respond to customer and patient inquiries via phone, chat, and email

• Answer general questions about medications, dosages, usage, and availability

• Process and follow up on prescription orders and refills

• Escalate clinical or complex cases to the supervising pharmacist when needed

• Keep accurate records of customer interactions

• Flag any safety, compliance, or stock issues promptly

• Requirements (Must Have)

• Prior experience in a pharmacy, hospital, or healthcare setting

• Strong verbal and written communication skills

• Comfortable using computers, customer-support tools, and video calls

• Reliable internet connection and a quiet workspace

• Nice to Have

• Previous remote or call-center experience

• Familiarity with pharmacy management or EMR software

• Check how your CV matches this job