About this role
Overview
Under the supervision of a licensed Pharmacist performs routine and specialized technical and clerical duties for drug distribution to patients. This job builds on the responsibilities of a Pharmacy Technician Certified I.
Responsibilities
-
Answers Phones and triages customer service issues.
-
Prepares prescription and non-prescription medication and/or devices.
-
Stocks and replenishes stock locations and automated dispensing machines (ADMs) and/or robots (example: shelves, carousels, Parata).
-
Serves as a preceptor and assists with orientation and training of pharmacy department staff.
-
Communicates supply issues, problems or discrepancies appropriately.
-
Assists in revising policy and procedure
-
Delivers meds to beds or patient care area
-
Performs purchasing and billing functions.
-
Establishes and maintains training materials
-
Inpatient Only:
-
Prepares intravenous admixtures or other sterile drug products (excluding antineoplastic medications) in accordance with USP chapter under supervision of a licensed Pharmacist.
-
Prepares or compounds non-sterile, non-antineoplastic drug products in accordance with USP chapter under supervision of a licensed Pharmacist.
-
Maintains the hardware and software of the department's multiple computer systems.
-
Outpatient Only:
-
Electronically processes prescription orders and prepares prescriptions for verification by a pharmacist.
-
Processes third party claims.
-
Performs in the call center, mail order processing, takes verbal orders from providers, runs registers, data entry, production, and transfers prescriptions.
-
Performs other duties as required or assigned.
Qualifications
-
Associates degree in a health or related field, with 1 year of pharmacy experience, or the equivalent in education and experience preferred.
-
Ability to flexibly work in a fast paced environment with accuracy.
-
Strong customer service skills, including phone interactions
-
Ability to multitask and attention to detail.
-
Ability to maintain composure under stressful situations.
Required Licensure/Certifications
-
Certified Pharmacy Technician with the NH Board of Pharmacy required
-
National Certified Pharmacy Technician (CPhT) certification with PTCB or NHA required