Pharmacist

Pharmacist at Medcourt Support Services Limited (MSS)

A wholly indigenous Health Solutions company based in Lagos, Nigeria. The company was established to bring a paradigm shift to the medical support services industry in Nigeria through the adoption of innovative technologies, exceptional customer service and an onerous dedication to healthcare improvement. Medcourt Support Services started with a goal to h...

Pharmacist

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience
• Location Lagos
• Job Field Pharmaceutical

Responsibilities

• Provide guidance and counselling on medications to customers
• Drive sales and profit in the pharmacy to meet set goals, targets and objectives.
• Ensures the company's compliance with legal policies, procedures and pharmaceutical regulations
• Establish, organise and implement community outreach programmes quarterly
• Provide delivery of quality pharmaceutical services in line with state and federal requirements
• Improve customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
• Strategically work towards the achievement of pharmacy long-term and short-term goals
• Implement proper product expiry management
• Plan, organise, and implement all activities in relation to the pharmacy operations.
• Ensure proper filling of all necessary pharmacy documents for documentation purposes
• Coordinate the pharmacy academy weekly
• Ensure maximum customer satisfaction within the company's policies
• Institute and implement enhancement of quality service delivery for maximum customer satisfaction
• Ensure smooth operation of the pharmacy
• Generate weekly reports
• Ensure maximum cover for all roles of the pharmacy at all times
• Monitor daily activities of team members via their individual checklist
• Monitor and rate performance of team members via scored cards and bi annual appraisal
• Take charge and ownership of the entire pharmacy operations
• Ensure punctuality in the opening of the pharmacy
• And any other assigned task from line manager or management.

Requirements

• Strong Leadership and supervisory skills
• Excellent communication skills
• Integrity and Ethical
• Planning and Organizational skills
• Excellent problem solving and analytical skills
• Goal Driven
• Interpersonal skills
• Relationship Management
• Influencing & Persuading

Skills

• Commercial Awareness

• Business strategy

• Excellent product knowledge and industry

• Sales strategy

• Team building

• People management

• Customer Service oriented

• Risk Management

• Strong self-management skills, maturity, confidence and patience.

• Innovative approach to problem solving.

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